Senior Director, Strategic Partnerships

About the Role

Flex is seeking a tenacious, results-driven Senior Director of Strategic Partnerships to build, manage, and scale large revenue-driving enterprise partnerships for the company. This role is ideal for a high-agency strategic operator with a proven track record launching and growing partnerships that drive measurable P&L impact. You will take full ownership, driving strategy, execution, and long-term relationship management to maximize business results for your partnerships. Reporting to the Head of Strategic Partnerships and working closely with executive leadership and cross-functional teams, you will play a pivotal role in accelerating Flex’s growth. 

This position is available to candidates working 2-3 days a week hybrid in either our NYC or SF office. Candidates relocating to our hubs may be eligible for relocation assistance.

Key Responsibilities

Strategic Partnership Development and Execution:

• Launch new strategic partnerships aligned with Flex’s growth objectives
• Define and implement strategies & operating models to maximize enterprise value and strategic alignment
• Lead the creation of joint business plans, including legal agreements, financial modeling, and partnership economics
• Collaborate cross-functionally with Sales, Marketing, Product, Engineering, Support and Legal teams at Flex and partner organizations to maximize execution and impact

Partner Management & Operations:

• Manage and expand relationships with Flex’s largest strategic partners, fostering trust and long-term collaboration
• Build and deliver on your partnership business plan; drive progress on key partner initiatives, resolving issues and aligning stakeholders to deliver measurable wins
• Track, analyze, and report on partnership performance metrics, identifying areas for improvement and ensuring accountability
• Design and oversee partnership GTM efforts working closely with product, sales and marketing teams 
• Manage day-to-day operations, monthly and quarterly business reviews 

Leadership and Strategy:

• Build, lead, and mentor a high-performing team of business development professionals and cross-functional stakeholders aligned to and supporting your partnerships
• Develop and implement scalable processes, frameworks, and best practices to support partnership acquisition and growth
• Align partnership efforts with Flex’s broader organizational objectives, serving as a strategist and thought leader

Key Qualifications

• 12+ years of experience in FinTech/SaaS business development, strategic partnerships, strategic account management, or at a top-tier strategy consulting firm
• Proven success in sourcing, structuring, and closing complex, high-impact strategic partnerships or enterprise client deals
• Demonstrated ability to deliver end-to-end results through launch and post-launch phase, working closely with cross-functional stakeholders internally and externally
• Exceptional leadership skills, with experience building and scaling high-performing teams and fostering collaboration across diverse groups
• Superior communication, negotiation, and presentation skills, with a proven ability to engage and influence stakeholders at all levels
• Superb organizational skills and detail orientation, strong ability to bring order to chaos 
• Highly analytical, with a strong understanding of B2B and B2C FinTech bu