About the role

Aplyr's Quick Take

This role is about managing subscription renewals for F5's SaaS services, working closely with sales and customer success teams. You'll be responsible for ensuring renewals happen on time and addressing any issues that arise during the process. It's primarily an individual contributor role focused on sales operations.

Good fit

Ideal candidates have 2-5 years in sales operations, inside sales, or customer success, with strong customer service skills and the ability to navigate complex sales situations. A collaborative mindset and good time management are essential.

Worth noting

The role requires familiarity with IT security operations, which may be a niche requirement. The emphasis on collaboration across global teams suggests a dynamic work environment, but it may also indicate a fast-paced setting that could be challenging for some.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview:

The Secure Distributed Cloud Renewals team is responsible for renewing subscriptions of our SaaS based services whose foundation is the Distributed Cloud Platform (XC). In this role you will be working with end customers, Customer Succes Managers, channel partners, Account Executives and Solutions Specialists to ensure a timely renewal and capture growth generated during the subscription’s lifetime. Secure Distributed Cloud Renewals sits in the middle of a complex and growing sales motion at F5.

Sounds interesting? Read on!

What You’ll Do:

Work collaboratively with Account Executives, Solution Specialists and Customer Success Managers to renew subscriptions on time.
Manage a portfolio of subscription renewals end-to-end, identifying and mitigating roadblocks at an early stage, ensuring a successful, on-time execution of sales stages from quota creation to final booking.
Review and understand contract terms and conditions working closely with F5’s finance and legal departments to ensure contracts are compliant.
Review all subscriptions up for renewal on a quarterly basis for data accuracy working in partnership with Customer Success Managers.
Communicate with channel partners and customers to ensure smooth, on-time renewals.
Manage renewals through Salesforce, ensuring renewal status, sales stage, close dates and expected revenue are always up to date.

What You’ll Bring:

2-5 years’ experience in a sales operation, inside sales or customer success role.
Strong focus on customer satisfaction, including shown ability to lead complex sales situations to a positive resolution, involving the right resources as needed.
Experience working in a highly collaborative, dynamic environment across local, regional, and global offices.
Provide excellent time management skills and an ability to organize and prioritize tasks.
Basic to moderate knowledge and understanding of parts of IT Security operations and personas.
Maintain accurate reporting in established renewals dashboarding
Strong interpersonal skills and your ability to read, write and speak English fluently, including technical and IT security concepts.
Knowledge of Salesforce, Tableau and Microsoft Excel.
Ability to work with customers, channel partners and F5 teams across different theaters.

What You’ll Get:

Hybrid working mode
Career growth and development opportunities
Recognitions and Rewards
Employee Assistance Program
Competitive pay, comprehensive benefits and cool perks
Culture of Giving Back
Dynamic Diversity & Inclusion Interest Groups

Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

#LI-BH1

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Skills & Tags

sales

Aplyr's read

F5 Networks is a leader in multi-cloud application services, attracting professionals in cybersecurity and application delivery to ensure robust performance and security.
Synthesized from recent postings & public sources

What's promising

•F5 Networks is at the forefront of multi-cloud application services and security.
•The company offers a wide range of roles, from engineering to sales, across global locations.
•F5's focus on application security is increasingly critical in the evolving digital landscape.

What to watch

•The competitive tech landscape may pressure F5 to continuously innovate.
•F5 faces challenges in differentiating its offerings in a crowded cybersecurity market.
•Rapid technological changes require constant skill updates for employees.

Why F5 Networks

•F5 specializes in ensuring the availability and performance of applications across multiple cloud environments.
•The company has a strong global presence, offering roles in diverse locations like Tokyo and Singapore.
•F5's emphasis on application security aligns with growing cybersecurity demands.

Aplyr’s read is generated by AI from public sources. Was it useful?

About F5 Networks

F5 Networks

f5.com

View company

F5 is a multi-cloud application services and security company that provides solutions to ensure the availability, performance, and security of applications.