About the role

Aplyr's Quick Take

This role is about managing the deployment of a software platform for pharmaceutical clients, ensuring successful adoption and ongoing support. It's primarily an individual contributor role focused on project management and customer success, requiring interaction with various scientific and technical stakeholders.

Good fit

Ideal candidates have a background in pharmaceutical enterprise software and project management, with experience in drug discovery. Strong communication skills and a customer-service mindset are essential for success.

Worth noting

The role emphasizes both technical deployment and customer engagement, which may appeal to those who enjoy a blend of science and client interaction. The position is based in Tokyo but is part of a New York-based company, which might involve cross-cultural dynamics.

Strategic Deployment Manager, Japan

Schrödinger is a leading computational science company headquartered in New York, NY, pioneering the use of physics-based molecular simulation and machine learning to accelerate drug discovery and materials design for the world's top pharmaceutical and biotech organizations. Schrödinger KK, a Japanese subsidiary of Schrödinger, is looking to hire a Strategic Deployment Manager to join us in our mission to improve health and quality of life through the development, distribution, and application of advanced computational methods!

As a member of our Enterprise Informatics team, you will play a vital role in all stages of the Schrödinger platform deployment for customers, from initial project scoping through to long term successful adoption.

Click here for more information about how the Schrödinger Platform is helping shape the future of collaborative therapeutic design.

Who will love this job:

A pharmaceutical enterprise software technology expert who understands industry best practices and enjoys interacting with medicinal chemists, computational chemists, biologists, and project leadership to drive change management and new software adoption
A scientist who thrives in project management in a corporate research setting (direct experience with pharmaceutical drug discovery is a huge plus!)
An effective communicator with excellent organizational skills
A customer-service oriented deployment manager who’s passionate about helping drive user success

What you’ll do:

Customer Development & Success

Manage LiveDesign implementation projects end-to-end, from early-stage discovery through deployment, training, and sustained adoption
Serve as the primary contact for existing accounts, providing responsive support including inquiry resolution, feature utilization guidance, and consultative advice
Conduct regular usage monitoring, synthesize customer feedback, and share actionable insights internally to inform product improvement and roadmap decisions

Pre-Sales Activities

Identify and prioritize target accounts within the pharmaceutical and biotech sectors; design strategic engagement approaches tailored to each
Plan and execute high-impact value demonstration activities including workshops, seminars, and on-site meetings
Lead support Proof of Concept (PoC) engagements with prospective customers, ensuring clear value demonstration and successful execution

Cross-Functional Collaboration

Partner with Account Managers, Application Scientists, Solution Architects, and the Education Team to drive account growth and platform adoption
Work closely with Product Management and Engineering to represent real-world customer needs and influence the LiveDesign product roadmap

A Day in the Life of an Strategic Deployment Manager:

A typical day involves balancing multiple concurrent responsibilities across different phases of the customer lifecycle.

Pre-Sales: Lead a scoping call with a potential new customer in preparation for a demo to showcase how LiveDesign addresses their key needs
Deployment: Serve as a project manager, leading calls between internal and external technical teams to resolve current deployment issues and develop plans for longer-term improvements to the customers LiveDesign deployment, such as data integration configuration or troubleshooting SSO
Support: Triage incoming support tickets, replying to end users and relaying product feedback to the relevant internal teams
Long-Term Customer Success: Host an "Office Hours" session to walk end-users through solutions to their specific problems and questions. This may lead to identifying new issues that need to be brought to the Product team’s attention through ticket creation
Strategic Work: Attend an internal product call workflow meeting to review user stories or track feature delivery

What you should have:

BSc in a life science (MSc or PhD preferred)
At least three years of experience in a life sciences field related to drug discovery
Experience with computational chemistry or cheminformatics in a research setting
Experience in leading or coordinating a software project (deployment, adoption, feedback loop)
Native Japanese language skills for all business communications, content creation, and market research
Business level English communication skills for collaboration with global teams and stakeholders in the other region

Pay and Perks:

Schrödinger understands that it’s people that make a company great. Because of this, we’re prepared to offer a competitive salary, bonus plan, and benefits, which includes mutual-aid retirement plans, over three weeks of paid vacation time, numerous company holidays, a parental and caregiver leave program, and healthcare through our partnership with the Japanese Health Insurance Association, and professional development opportunities including trainings and continuous education support.

Skills & Tags

machine learning ai data product design sales

Aplyr's read

Schrödinger leverages computational modeling to innovate in drug discovery and materials science, attracting scientists and tech experts passionate about cutting-edge research.
Synthesized from recent postings & public sources

What's promising

•Schrödinger is at the forefront of computational drug discovery, offering significant innovation potential.
•The company provides a collaborative environment for scientists and technologists to solve complex problems.
•Schrödinger's global presence allows for diverse career opportunities across various scientific and technical roles.

What to watch

•High reliance on computational methods may limit applicability in some real-world scenarios.
•The niche focus on modeling requires specialized skills, potentially narrowing job applicant pools.
•Rapid technological changes in biotech could outpace Schrödinger's current capabilities.

Why Schrödinger

•Schrödinger integrates advanced computational techniques with traditional scientific methods.
•The company's dual focus on drug discovery and materials science is relatively rare in the industry.
•Schrödinger's software solutions are pivotal in reducing time and cost in the R&D process.

Aplyr’s read is generated by AI from public sources. Was it useful?