About the role

You’ll love it here! We are hiring immediately for a senior technical service representative, which we call senior service agent. In this role, you will help develop and support the services team and work together to create an amazing customer experience.

Join us and grow your career with our retail team as a senior technical service representative.

What you’ll do:

Support the team lead in recruiting, scheduling, mentoring, and developing the Services team
Create an amazing customer experience at the service desk
Provide delivery and installation services for our customers in their homes
Ensure vehicles and equipment are well maintained
Cultivate an inclusive team and learning culture

What we’re looking for:

1 year of similar experience
Must be at least 18 years old
Ability to lift up to 50 lbs
Valid driver’s licence with a clean drivers abstract
Successful completion of criminal background check
Enthusiasm to support and assist our customers
Flexibility to adapt to dynamic situations in a fast-paced environment

Why you’ll love it here:

Employee discounts on awesome tech
Competitive compensation and benefits
Flexible schedules as per business needs
Supportive leaders who care about you and your wellbeing
An inclusive, fun, and supportive team who you will quickly call friends
Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (team lead).

Base pay range

Hourly pay rate: $19.36 - $22.33

Pay may vary by province. Pay listed is for the location advertised.

Unit 1 - 3200 Monarch Drive, Orillia, ON L3V 8A2

This posting is for a vacancy.

Aplyr's read

Best Buy Canada thrives as a top electronics retailer, attracting tech-savvy individuals passionate about consumer electronics and customer service excellence.
Synthesized from recent postings & public sources

What's promising

•Strong market presence with a wide range of consumer electronics and appliances.
•Offers career growth opportunities in retail management and operations.
•Focuses on customer service, enhancing shopping experiences and customer satisfaction.

What to watch

•Retail sector faces challenges from e-commerce competition.
•Work can involve long hours, especially during holiday seasons.
•Limited public information about employee benefits and work-life balance.

Why Best Buy Canada

•Provides a hands-on experience with the latest technology and gadgets.
•Emphasizes bilingual roles, catering to Canada's diverse population.
•Hosts a marketplace platform, expanding beyond traditional retail offerings.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Best Buy Canada

Best Buy Canada

bestbuy.ca

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Best Buy Canada is a leading retailer of consumer electronics and appliances, offering a wide range of products and services including computers, mobile devices, home appliances, and entertainment systems.