Senior Product Manager, Platform

About the Role

We're seeking a Senior Product Manager, Platform to serve our internal product development squads and help guide us towards the platform of the future for Playlist.

This role sits at the intersection of developer experience, infrastructure, security, and software development lifecycle (SDLC) operations. You'll work cross-functionally with engineering, SRE, security, and application teams to deliver intuitive, scalable, and secure platform capabilities that accelerate developer productivity and enable our business objectives.

What You'll Do

Developer Engagement & Advocacy

• Be the voice of our internal developers. Collect pain points, usage patterns, and feedback from engineering teams across Mindbody to develop an informed POV on the biggest opportunities for Platform teams to better serve the organization.
• Evangelize platform capabilities. Help development squads understand what the platform offers, how to best leverage platform products and other tools, and where opportunities exist for partnership and collaboration.
• Roadmap Synthesis: Work with AI tooling and analytics to synthesize this information and integrate it into strategic planning.

Platform Strategy & Execution

• Own the platform roadmap across key themes including reliability & performance, platform modernization, developer experience, and operational excellence.
• Drive initiatives to improve developer experience, CI/CD workflows, infrastructure abstraction, security, and observability.
• Partner with security, compliance, and architecture teams to ensure platform capabilities are scalable, secure, and meet enterprise standards.

Measurement & Impact

• Work with platform squads to define North Star metrics and establish a framework for tracking success metrics that demonstrate business impact.
• Measure platform adoption and effectiveness.
• Communicate the value of platform investments to leadership and stakeholders through data-driven storytelling.

What You'll Bring

Required

• Enterprise developer tooling experience: Proven track record building "Platform as a Product" either internally at scale or as an external offering.
• Developer-focused product management: Deep experience building tools, services, and APIs consumed by developers. You understand what makes developers productive and can translate technical requirements into product strategy.
• Technical depth: Ability to engage credibly with engineering teams on technical topics including infrastructure, CI/CD, observability, security, platform architecture, and GenAI Coding Tools.
• Hands on experience with one or more of the following areas: Kubernetes ecosystem (EKS, Karpenter, or Kyverno), CI/CD (Github Actions, Azure DevOps), Infrastructure-as-Code (Terraform, Pulumi, or CloudFormation), Observability (New Relic, Datadog, or Grafana), GenAI Coding Tools (Copilot, Cursor)
• Cross-functional leadership: Track record of driving complex initiatives across multiple engineering teams, with influence rather than authority.
• Data-driven decision making: Experience defining metrics that matter and using data to prioritize, communicate impact, and drive continuous improvement.

Nice to Have