About the role

The Role…

At Soho House, as the Spa Supervisor, you will support the daily operations of the spa and wellness facilities, ensuring exceptional guest service, smooth team coordination, and the highest standards of cleanliness, professionalism, and well-being. You will assist in leading the spa team, helping to maintain a calm, luxurious environment for members and guests while meeting service and financial targets.

What's in it for you?

Weekly Pay
Team meal whilst on shift prepared by our chefs
Clothing Allowance
50% off Food & Drink, 7 days a week
Staff Room Rate; Any Bedroom, Any House, $100 a night
Private Health and Dental Care
Life Assurance
Day off on your birthday
Up to 50% Staff Discount on Cowshed & Soho Home
In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
Free Counselling Sessions
Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
Continuous training to develop yourself personally and professionally
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

Supervise and support daily operations of the spa and wellness areas, ensuring efficiency, cleanliness, and member satisfaction
Lead the spa team in delivering high-quality services including massage, facials, and body treatments, adhering to brand and treatment protocols
Support recruitment, onboarding, and continuous training of therapists and spa attendants
Monitor and ensure compliance with all health & safety, hygiene, and licensing standards
Maintain spa ambience and standards across treatment rooms, relaxation areas, and changing facilities
Assist the Spa Manager with stock control, supplier liaison, and inventory management
Help manage guest bookings, treatment schedules, and coordination with reception
Respond professionally to member and guest feedback or concerns
Create efficient staff rotas, manage labour costs, and reduce unnecessary overtime to maintain operational excellence.
Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team.

What we are looking for...

Minimum 2–3 years’ experience in a therapist or spa supervisory role
Recognised spa, massage, or beauty therapy qualification (e.g., NVQ, ITEC, CIBTAC, CIDESCO)
Experience working in a luxury spa, hotel, or private members club setting
Strong leadership, coaching, and people management skills
Excellent interpersonal and guest service skills
Strong organisational and time management abilities

Skills & Tags

ai data

Aplyr's read

Soho House & Co. is a global membership club for creative professionals, offering unique hospitality experiences and exclusive workspaces worldwide.
Synthesized from recent postings & public sources

What's promising

•Expanding global presence with diverse locations in major cities.
•Strong brand identity appealing to creative professionals.
•Offers varied roles across hospitality and management sectors.

What to watch

•Membership model may limit accessibility for some job seekers.
•High competition for roles due to brand prestige.
•Potential for high turnover in hospitality positions.

Why Soho House & Co.

•Focus on creative industries sets it apart from typical hospitality brands.
•Combines hospitality with exclusive membership club experiences.
•Offers unique work environments blending social and professional spaces.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Soho House & Co.

Soho House & Co.

sohohouse.com

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Soho House is a global membership club and hospitality brand catering to those in the creative industries, offering a range of services including dining, workspaces, and event spaces.