About the role
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
Essential Duties & Responsibilities
- Design, develop, and maintain a modular Python application (Flask API, Celery workers)
- Write and maintain system-level Bash scripts for OS lifecycle management - network configuration, disk/storage operations, kernel updates, and deb package management
- Develop and support the web UI built with vanilla JavaScript
- Troubleshoot and debug issues across the full stack - from API endpoints and DB queries down to system logs.
- Participate in code reviews, maintain test coverage (pytest)
- Collaborate with cross-functional teams to integrate with cloud services via REST APIs and Apache Thrift
- Set up, configure, and manage personal development environments on VMware virtual machines
Experience, Skills, and Competencies
- 2–4 years of professional software development experience
- Strong Python skills: OOP, modular architecture, Flask, Pydantic, Celery (Redis broker), APScheduler
- Solid Linux/Ubuntu fundamentals: Bash scripting, systemd, package management (apt/deb), networking, file systems
- Experience with MongoDB (pymongo) - schema design, queries, aggregations; familiarity with Redis as cache and message broker
- Experience designing and implementing REST APIs with Flask; understanding of authentication (JWT)
- Proficiency in frontend basics: HTML, CSS, JavaScript, AJAX, DOM manipulation; experience with jQuery and Bootstrap
- Day-to-day use of Git, Docker (for testing and builds), and CI/CD pipelines (Jenkins)
- Understanding of concurrent programming principles (Celery task queues, Twisted, APScheduler)
Nice To Have
- Experience with storage and virtualization technologies - ZFS, iSCSI, libvirt/KVM
- Experience with custom software packaging (Poetry, Gulp)
- Familiarity with feature flags (LaunchDarkly), SonarQube, Artifactory
- Basic knowledge of Go for maintaining and extending auxiliary service components
- Experience of building services in public clouds (AWS)
Welcome
- Prior experience with C/C++ - helps with understanding low-level system internals, storage drivers, and performance-critical code
- Team spirit, strong problem-solving skills
- B1+ English level
- BSc in Computer Science, Engineering, or a relevant field
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.
Aplyr's read
ConnectWise is a pivotal player in IT service management, attracting tech-savvy professionals focused on innovation and client-centric solutions.
What's promising
- •ConnectWise offers a comprehensive platform that integrates project management, billing, and CRM for tech service providers.
- •The company is expanding globally, hiring roles with language-specific requirements, indicating growth in international markets.
- •ConnectWise invests in cutting-edge technologies, such as AI, enhancing their product offerings and market competitiveness.
What to watch
- •ConnectWise operates in a highly competitive market with numerous established and emerging players.
- •The company requires specific language skills for some roles, potentially limiting the candidate pool.
- •Limited public information about employee satisfaction and company culture could be a concern for potential applicants.
Why ConnectWise
- •ConnectWise uniquely focuses on providing end-to-end solutions specifically tailored for technology service providers.
- •The company's platform offers a rare combination of project management, ticketing, and CRM in one solution.
- •ConnectWise's strategic focus on modernization and innovation sets it apart in the IT services industry.
Aplyr’s read is generated by AI from public sources. Was it useful?
About ConnectWise
ConnectWise is a software company that provides business management solutions for technology service providers. Their platform includes tools for project management, ticketing, billing, and customer relationship management.
