Overview

Mid-Level

Web Designer

Confirmed live in the last 24 hours

Redwood Credit Union

Napa, California

On-site

Posted March 31, 2026

Job Description

Redwood Credit Union is seeking a Web Designer who will play a pivotal role in designing and maintaining Redwood Credit Union’s digital experience across public websites, digital banking platform, and internal content systems. This hands-on role blends visual design, content strategy, and is responsible for UX/UI design and development, system administration, and cross‑functional collaboration to build simple, accessible, high‑quality experiences for Members and internal teams.

This role supports and maintains RCU’s digital platforms using HTML, CSS, Figma, and Adobe Suite. Platforms include the public website, digital banking platform, as well as RCU’s additional business lines such as RCU Insurance Services, RCU Auto Services, RCU Community Fund, Grove Café, and RCU’s team member Intranet.

Key Responsibilities

Enhance and Maintain RCU’s Digital Platforms

User Experience & Interface Design:

• Design and build easy-to-use, responsive, and accessible web and mobile experiences using UX design principles, usability best practices, analytics and feedback.

• Create wireframes, mockups, and interactive prototypes to visualize solutions. Refine designs based on feedback, data, and business requirements.

• Create/optimize images using Photoshop, Illustrator, and other design tools.

• Translate requirements into design and content solutions.

Content & Web Production:

• Create and update web content, including product pages and support articles.

• Prepare optimized digital assets.

Website Operations & Governance:

• Support site development, vendor handovers, and configuration updates.

• Improve search relevance, taxonomy, and metadata.

• Work with third-party vendors as needed to troubleshoot and resolve system issues, as well as experience, content, and accessibility issues

Cross‑Functional Collaboration:

• Work with developers, product managers, and other designers to bring designs to life, ensuring technical feasibility and visual appeal.

• Participate in Agile ceremonies and project reviews.

• Collaborate with Communications & PR and Compliance teams to ensure content for RCU’s public digital assets conforms to current industry standards, brand voice, compliance, and other requirements.

• Partner with Marketing to maintain and enforce RCU’s brand guidelines in all digital platforms and ensure effective support of current product promotions.

Quality Assurance & Accessibility:

• Validate designs across devices and browsers.

• Support ADA (WCAG) compliance.

• Monitor metrics to identify improvement opportunities.

Continuous Improvement:

• Identify UX and content enhancements.

• Stay current with design standards and accessibility requirements.

• Recommend design improvements that promote clarity, usability, and engagement.

Program Management and Other Functions:

• Manage versioning and upgrades by working with vendors and coordinating related software changes and configurations.

• Make recommendations for program changes and enhancements.

• Complete special projects as directed by the Assistant Manager, Digital Experience.

• Participate in various committees to provide insight and feedback on digital initiatives.

Join us and discover why you'll love working at Redwood Credit Union!

ABOUT REDWOOD CREDIT UNION (RCU):

At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.

Why work for Redwood Credit Union?

• 27th largest credit union in the U.S. and the largest financial institution based in the North Bay

• Recognized by Newsweek as one of "America's Best Credit Unions 2026"

• Awarded a 5-Star Bauer Rating

• Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"

• Top Corporate Philanthropists (#24) - San Francisco Business Times

• Voted Best Places to Work in the North Bay 20 years in a row

• World-class Employee Engagement scores

• Rated Superior in Service by more than 90% of Members, surveyed by SF Gate

• Industry leading Net Promoter Scores across the U.S.

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