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Business Development Representative

GliaGlia·Customer Service Technology

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~7 min

Ashby

Posted

44 days

01

About the role

About Glia

Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.

Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.

Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one.More information about Glia can be found at glia.com.

Business Development Representative

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Location: Hybrid

  • Salt Lake City, Utah (Lehi) 


At Glia, our Business Development Representatives are pivotal to company success. As a Glia BDR, you will be a key member of our fast-growing and high-performing go-to-market team. Specifically, you will communicate with potential clients via phone, emails, social media, and other channels to build interest in Glia’s industry-leading Unified Interaction Management technology platform. 

 

Ready for your rocketship? We are seeking a results-oriented, motivated hunter who is energized and eager to work with assigned Account Executives to build qualified sales pipeline. In this role, you will be responsible for outreach to prospective clients to educate them about Glia, and generate meetings and pipeline opportunities. You’ll work in both Inbound and Outbound business development, and become an expert at using the very best lead-generation and account-based marketing tools to identify relevant contacts and craft accurate and targeted lists of prospects. You will also conduct sales development best practices with email, phone, and social drips using outreach cadences to connect with new contacts.

 

As a Glia Business Development Representative, you’ll have the exciting career growth opportunity to be a part of the Glia Sales Academy, a training program designed to equip our BDRs with the essential skills and knowledge needed to excel as technology Account Executives. This experience offers a blend of theoretical instruction and hands-on practice, covering crucial topics such as advanced sales techniques, technology trends, and industry-specific insights. Participants will engage in role-playing exercises, case studies, and mentorship sessions with seasoned sales professionals, allowing them to refine their communication, negotiation, and problem-solving abilities. By the end of the program, graduates will have developed a robust skill set, a deep understanding of the technology landscape, and the confidence to navigate complex sales cycles, positioning them for success in their new roles as Account Executives and setting the foundation for long-term career growth in the dynamic world of technology sales.



Duties and Responsibilities:

  • Become an expert at using lead-generation tools such as SalesLoft, Salesforce, ZoomInfo, Sales Navigator and account-based marketing tools others to accurately create targeted lists of prospects

  • Conform to best practices for sales development/business development with regards to telephone calls, LinkedIn, e-mails, and conferencing calls with new prospects

  • Follow up on marketing qualified leads

  • Work with Marketing to craft the best follow-up strategies for Inbound leads

  • Work with your assigned Account Executives in Sales to build Outbound plans

  • Ask targeted, intelligent questions to speak knowledgeably with C-suite and VP-level executives

  • Coordinate meetings for Account Executives and log all activities in our CRM

  • Achieve monthly goals for meetings set and new pipeline opportunity creation


Qualifications:

  • 1+ years of experience as a Sales Development Representative or Business Development Representative a plus

  • Experience working in Banking, Insurance, Fintech, or other Financial Services a plus

  • Fundamental understanding of the lead generation process a plus

  • Experience in high-growth technology organizations a plus

  • Bachelor's degree required

  • Desire to work in a fast-paced, results-focused business environment

  • Strong ability to establish rapport with a wide variety of potential clients and teammates

  • Driven, self-motivated and positive personality

  • Demonstrated history of high achievement in previous roles

  • Ability to learn quickly and execute ideas

  • Excellent verbal and written communication skills

Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.

Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com

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Aplyr's read

Glia transforms customer service with its digital engagement platform, attracting tech-savvy professionals focused on enhancing customer interactions across multiple channels.

Synthesized from recent postings & public sources

What's promising

  • Glia's platform offers seamless integration across chat, video, and voice, enhancing customer service experiences.
  • The company is actively expanding its workforce, indicating growth and stability.
  • Glia's focus on Governance, Risk, and Compliance roles highlights its commitment to security and regulatory standards.

What to watch

  • High demand for compliance roles suggests potential regulatory challenges.
  • The competitive landscape in digital customer service may pressure Glia's market position.
  • Rapid expansion can strain existing resources and affect company culture.

Why Glia

  • Glia's multi-channel approach differentiates it from single-channel customer service solutions.
  • The company's emphasis on AI consultancy suggests a forward-thinking approach to customer engagement.
  • Glia's strategic hiring in diverse locations supports a broad market reach and adaptability.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Glia

Glia is a digital customer service platform that enables businesses to engage with their customers through various channels, including chat, video, and voice.

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