Senior Analyst, Logistics

Your Opportunity as a Senior Analyst, Logistics

Location: New Orleans, LA - Silo

Work Arrangements: 100% on-site

• Willingness to work off hours and flex to business needs

• Ability to travel ~4 times per year

Reports to: Logistics Manager

In this Role You Will:  

• Responsible for Leading Receiving & Shipping Green Coffee Throughout the New Orleans Supply Chain
• Analyze & Prioritize the Green Coffee Transportation from the Wharves, Railroad, and Warehouses to Deliver to Silo
• Lead the Process of Intaking Green Coffee at Local Warehouses and Various Yard Locations
• Owner for Key Inbound Logistics Systems and Accountable for Their Results. Identify Root Cause & Countermeasures for Any Gaps in Results
• Track KPI’s to Monitor the Performance of 3rd Party Service Companies, Drayage Carriers, and Warehouses and Intervene as Necessary to Ensure Green Coffee Availability for Blending Needs
• Manage WMS System for Local Drayage Carriers to Deliver Green Coffee Within the New Orleans Supply Chain
• Ability to Independently Perform the Customs Role and Troubleshoot Issues as they arise
• Development & Implement Cost Reduction and Work Process Improvement Projects Using Operations Excellence Tools and Systems
• Improve and Standardize Systems to Deliver Strong Customer Service Results That Meet or Exceed Business Targets (Supplier 14‑Day Claim, Demurrage/Detention, and Damage Claim)
• Own and Manage the Damage Claim Process for FOB Green Coffee Purchases. Provide Weight Certificates to Corporate Green Coffee
• Work Collaboratively with 3rd Party Service Company, Corporate Green Coffee Planning, Corporate Transportation, QA, Manufacturing, and Purchasing

What We are Looking For:  

Minimum Requirements: 

• Bachelor's degree in supply chain management OR 3 years of supply chain management experience
• Demonstrated strong leadership, organizational and time management behaviors
• Demonstrated capability in analyzing data/situations, problem solving and attention to detail
• Collaborative approach: This role must effectively interface with multiple internal functions as well as external suppliers & transportation agents
• Communication: Strong oral, written and interpersonal skills
• Strong computer skills – Microsoft Office Suite and Supply planning system
• Demonstrated results in driving continuous improvement in cost, quality, and business responsiveness
• Demonstration of a “flow to the work” mentality to meet the changing business needs
• Customer service focus
• Self-starter

Additional skills and experience that we think would make someone successful in this role:  

• Project management and / or change management experience
• AI agent experience
• Oracle Fusion experience
• Prior customs experience
• Prior food or coffee experience

The Right Place for You 

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. 

Stay connected with us on LinkedIn® 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.