About the role

Aplyr's Quick Take

This role is about leading the solutions engineering team at Litera, focusing on delivering technical solutions for law firms. It's a senior leadership position that requires strategic vision and people management skills, with a strong emphasis on client satisfaction and cross-functional collaboration.

Good fit

Ideal candidates have over 7 years of experience in solutions engineering or a similar leadership role, with a background in engineering or computer science. A results-oriented mindset and strong communication skills are essential for success in this collaborative environment.

Worth noting

The position requires a hybrid work arrangement, with at least three days in the office, which may not suit everyone. The emphasis on measurable business impact and client relationships suggests a high-pressure environment focused on results.

Job Description

Ready to Help Shape the Future of Legal Tech?!

At Litera, we don’t just build software, we transform how the world’s top law firms operate. Every day, we Raise The Bar™️ for what’s possible through AI, innovation, and solutions that power millions of legal professionals worldwide. If you’re energized by scale, real impact, and meaningful challenges, you’ll feel right at home here.

Where You’ll Work

Hybrid: This is a hybrid role based in London, Raleigh or New Jersey with the expectations to be in office at least 3 days a week for collaboration and connection.

Why This Role Matters

As Senior Director, Professional Services, you'll lead the solutions engineering team responsible for turning Litera's technology into real outcomes for law firms and legal departments around the world. Your leadership will directly shape how scalable, innovative our client solutions are and how satisfied our clients remain as they grow with us. This is a role for someone who wants their strategic vision and people leadership to translate into measurable business impact, stronger client relationships, and a more connected, high-performing organization.

What You'll Deliver

Set the strategic direction for the solutions engineering team, building a high-performing culture that aligns execution with business goals.
Ensure client solutions are scalable, technically sound, and grounded in industry best practices, serving as a trusted advisor along the way.
Strengthen client relationships and drive high levels of satisfaction through effective, consultative delivery.
Define and track KPIs that give senior leadership clear visibility into team performance and impact.
Deepen cross-functional alignment with Sales, Product, and Consulting to deliver seamless client experiences and keep the organization ahead of industry trends.

What You'll Bring

Must-Haves:

Bachelor's degree in Engineering, Computer Science, or a related field.
7+ years of experience in solutions engineering or a similar leadership role.
Demonstrated success delivering technical solutions and leading engineering teams.
Strong strategic thinking and people leadership skills.
Excellent communication and interpersonal abilities, with proficiency in relevant engineering tools and technologies.

Nice-to-Haves:

Master's degree or advanced certifications.
Strong data analysis skills with a track record of data-driven decision-making.
Results-oriented mindset with a passion for innovation and technical excellence.
High adaptability and resilience in fast-paced, evolving environments.
Strong problem-solving and decision-making abilities.

We know great candidates don’t always check every box. If you’re excited about this role, we encourage you to apply.

What You’ll Experience

A team that shows up. Work alongside people who collaborate, support one another, and lead with integrity.

Global Reach. Partner with teams around the world to solve complex challenges that matter.

Real opportunity for growth. Expand your impact through meaningful stretch opportunities, visibility and career development.

AI-driven innovation. Work at the intersection of legal technology, customer outcomes, and cutting-edge AI.

Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Aplyr's read

Litera is a key player in legal tech, attracting professionals focused on innovation in document management and collaboration within the legal sector.
Synthesized from recent postings & public sources

What's promising

•Litera offers cutting-edge solutions tailored for the legal industry's document needs.
•The company is expanding, with recent hires in engineering, customer success, and product management.
•Litera's focus on legal tech provides specialized career opportunities in a niche market.

What to watch

•The legal tech market is competitive, with several established players.
•Adapting to rapid technological changes in legal software may pose challenges.
•Limited public information about employee satisfaction and company culture.

Why Litera

•Litera specializes in document creation and management for legal professionals.
•The company integrates advanced technology with legal industry requirements.
•Litera's platform supports collaboration and efficiency in legal document workflows.

Aplyr’s read is generated by AI from public sources. Was it useful?