Continuous Improvement Senior Analyst

Job Description

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE.  DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement: This role is categorized as hybrid on day shift. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.

What You'll Do

• Driving the transformation agenda across Manila, Silao, and Ramos GBS Finance, aligning automation, AI, governance, and process improvement initiatives to business priorities.

• Leading process redesign, workflow digitization, and standard work development to reduce defects, cycle time, rework, and manual effort in finance operations.

• Developing and sustaining KPI dashboards, performance metrics, and visual management routines to monitor process health, value delivery, and business impact.

• Partnering with Finance Operations, Global Transformation, Digital/IT, and other stakeholders on solution design, testing, implementation, and stabilization.

• Supporting the evaluation, prioritization, and deployment of automation and AI-enabled solutions that improve productivity, quality, compliance, and user experience.

• Ensuring all AI-enabled solutions and tools are designed and deployed in line with GM AI policies and compliance requirements.

• Facilitating root cause analysis, structured problem solving, and improvement workshops, and ensuring actions are implemented and sustained.

• Identifying process gaps, control weaknesses, and governance issues, and working with stakeholders to implement corrective actions.

• Providing regular updates to leadership on initiative status, risks, impact, dependencies, and next steps.

• Driving a culture of accountability, simplification, standardization, and continuous improvement across the organization.

Technical Experience

• Strong experience in continuous improvement, process redesign, and operational transformation within finance, shared services, or similar environments.

• Experience in workflow digitization, automation, and AI-enabled improvement initiatives.

• Strong understanding of KPI development, dashboarding, performance management, and benefit tracking.

• Experience translating business requirements into process, system, control, and reporting improvements.

• Strong understanding of finance operations, governance, risk, internal controls, and service delivery expectations.

• Experience in solution design, testing, implementation, and post-implementation support.

• Experience creating process documentation, standard work, SOPs, and operating procedures.

• Ability to identify root causes and convert findings into practical improvement plans.

• Ability to manage multiple initiatives across sites and balance strategic planning with execution.

• Experience working in a matrixed, cross-functional, and global operating environment.

Non-Technical Skills & Competencies

• Strong ownership mindset and accountability for results.

• Ability to influence without direct authority.

• Strong collaboration, stakeholder management, and communication skills.

• Strong problem-solving, planning, prioritization, and execution capability.

• Ability to coach and support others through change and transformation initiatives.

• Ability to work effectively in a dynamic, cross-functional environment.

• Strong executive communication skills, including the ability to summarize issues, recommendations, and impact clearly.

Your Skills & Abilities (Required Qualifications)

• Bachelor’s degree in Business, Finance, Accounting, Industrial Engineering, or a related field.

• Relevant experience in continuous improvement, transformation, finance operations, shared services, process excellence, or operational leadership roles.

• Experience leading projects or initiatives involving process redesign, automation, digital transformation, or governance improvement.

• Experience working with cross-functional teams in a matrixed or global organization is preferred.

• Exposure to Lean, Six Sigma, Agile, project management, or related methodologies is an advantage.

• Experience in finance transformation, service delivery improvement, or shared services redesign is preferred.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

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