CRM Manager

Our client is a Global iGaming brand and platform, accessible to players worldwide. Combine the energy and speed of a startup with the clarity and structure of a well-established business. Move fast, every process — from product development to decision-making — is designed for maximum efficiency and impact.

Perfect for those who aim to:

• Design and optimize CRM strategies focused on retention, LTV, and user engagement;

• Develop and maintain advanced segmentation frameworks and lifecycle logic;

• Own gamification mechanics (e.g. missions, tournaments, wheels, challenges) from idea to implementation;

• Configure and optimize loyalty programs and bonus systems aligned with business goals;

• Analyze user behavior and CRM performance, providing actionable insights and hypotheses;

• Contribute to promo planning with a focus on gamified and retention-driven mechanics.

Experience you’ll need to bring:

• 3–5+ years of CRM experience in the iGaming industry or a similar B2C environment;

• Strong hands-on experience in segmentation, user retention, and lifecycle management;

• Proven experience working with gamification tools and bonus/loyalty systems;

• Data-driven mindset with strong analytical skills;

• Ability to independently own initiatives and drive them end-to-end.

It's a perfect match if you have those personal features:

• Strong communication and stakeholder management skills;

• Proactive, self-driven, and comfortable making high-impact decisions;

• Highly adaptable and able to work comfortably in a dynamic, fast-changing iGaming environment.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;

• Global Medical Coverage;

• Growth Opportunities;

• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

• Performance-Driven Rewards;

• Dynamic Work Environment.

Apply, and let your growth journey begin.