About the role

ABOUT US:

Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action. Power better support, sales and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie’s List, HomeAdvisor and Handy) to over $1.5B in revenue.

Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew and Emergence Capital.

Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!

ABOUT THE ROLE:

We believe that ten years from now, 90% of businesses interactions with their customers will be handled by autonomous AI Agents. This role is at the forefront of defining those AI Agents that all of us will speak to.

The AI Agent Product Specialist role starts with two weeks of intensive training where you will learn to build AI Agents using the Regal AI Agent Platform. Get up to speed on our prompting best practices, function building, and the Regal Operating System. From then on, you’re writing the script. We view this role as a jumping off point for entry-level talent looking to start their careers in the exploding field of AI. After 1-2 years in this role, you will be prepared to take on more senior roles at Regal in engineering, product management or customer success.

AI Product Specialists at Regal own the creation and refinement of voice prompts, and conversation flows of AI Agents. You’ll blend prompt engineering techniques with user-focused product sense to deliver natural, brand-aligned interactions that meet business objectives. You’ll become an expert at the different settings/toggles/techniques that STT providers, TTS providers and LLMs expose to tune the performance of AI Agents. And with new use cases, you’ll pioneer new prompt engineering techniques, build new functions and deliver product feedback to the Regal product and engineering teams on new feature sets to enhance AI Agent performance. Finally, you’ll own Quality Control and testing of AI Agents to ensure they meet quality standards.

Skills & Tags

go ai data product sales

Aplyr's read

Regal is a tech innovator focused on digital experience optimization, attracting talent in AI, product management, and customer strategy.
Synthesized from recent postings & public sources

What's promising

•Regal is at the forefront of AI-driven digital experience management.
•The company offers diverse roles, from AI research to customer support.
•Regal's focus on innovation attracts top-tier tech talent.

What to watch

•Limited public information about Regal's financial performance.
•Potentially high competition in the digital experience optimization sector.
•Rapid tech advancements may require constant skill updates.

Why Regal

•Regal specializes in optimizing digital experiences with cutting-edge AI solutions.
•The company hires for niche roles like AI Forward Deployed Engineer.
•Regal's team includes experts in voice AI and customer strategy.

Aplyr’s read is generated by AI from public sources. Was it useful?