Technical Program Manager III - Developer Connections

Technical Program Managers at Riot lead passionate, cross-functional teams to achieve player value through the delivery of large programs that are aligned with Riot's strategic priorities. Our commitment is to empower our game teams to focus on creating and operating unique, secure, and scalable services from inception to global deployment.

As a Technical Program Manager III on Developer Connections (DevCon) you will coordinate important development projects and lead the integration of Riot's games with the DevCon suite of products. You will begin working with cross-functional Scrum teams and will be responsible for implementing and upholding standards for our delivery framework, as well as coach your team members on best practices for program delivery. You will report to the Senior Manager, Technical Program Management on DevCon.

Responsibilities:

• Align autonomous teams towards complex cross-business unit programs centered around Riot's strategic technology priorities.
• Create program plans with cross functional teams such as, creative, architecture, operations, technical teams, and leadership.
• Evangelize processes and delivery methodologies to ensure we accomplish our program goals.
• Facilitate and manage Agile project management events and processes for medium to large project teams.
• Report on program performance, ensuring each program achieves milestones against its objective.
• Organize program-level planning, communication, and team member rituals.
• Manage risks and issues across programs and within teams.
• Foster transparency and predictability by building and maintaining roadmaps for assigned programs.
• Maintain partner relationships, providing visibility into workstreams and maintaining partner satisfaction.
• Assist in the creation of product release and go-to-market plans.
• Understand fiscal practices and controls, recording, and reporting on program expenditures & ROI.

Required Qualifications:

• 6+ years of relevant industry experience
• Excellent teamwork, team leadership, communication, and stakeholder management
• Experience with iterative development methodologies like Scrum & Agile
• Expert level experience as a Jira power user
• Experience with CI/CD tooling and DevOps practices
• Experience in software development, infrastructure, or live operations management

Desired Qualifications:

• Previous program experience in a large distributed organization.
• Experience managing hardware/software/video game products through the entire life cycle – from conception, development and launch to maintaining and operating a live service.
• Agile certifications (e.g. PSM, PSPO, CSM, CSPO)
• Atlassian certifications

For this role, you'll find success through craft expertise and collaboration that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds l