Background Search Processing Assistant

Agency

State Bureau of Investigation

Division

Information , Support Services

Job Classification Title

Administrative Specialist I (S)

Position Number

60011160

Grade

NC08

About Us

The State Bureau of Investigation’s mission is to serve Sheriffs, Police Chiefs, and District Attorneys as well as State and Federal partners, by investigating crimes and providing technical assistance in order to increase public safety for the citizens of the state of North Carolina. The SBI does so by conducting criminal investigations of allegations in areas of jurisdiction including narcotics, arson, election laws, misuse of state property, environmental crimes, human trafficking, child sexual abuse in day care centers, and threats made against public officials. The SBI provides support to local agencies related to computer crime investigations, use of force investigations, deaths in custody, crime scenes, financial crimes, missing and endangered persons, public corruption, cold cases, K9, special response team, bomb squad, and air wing. The SBI serves as North Carolina's repository of information on criminal history records, fingerprint identification, expungements, sex offender registry, and concealed handgun permits. The SBI manages the North Carolina Information Sharing and Analysis Center (ISAAC), which is the fusion center for the state of North Carolina, as well as the Behavioral Threat Assessment Unit, which assesses and manages threats of mass violence.

Description of Work

The primary purpose of this position is to process concealed handgun permit applicant fingerprints submitted through county sheriff’s offices throughout the state and process fingerprint and name-based searches received from various agencies that require applicants to have a background search completed for employment purposes. Through state and federal fingerprint and criminal history database searches, the unit provides criminal history information search results back to the submitting agency, allowing them to make an informed decision in determining eligibility for concealed handgun permit issuance or for suitability for employment.

Key Responsibilities include but are not limited to:
• Assist in processing concealed handgun permit submissions to completion
• Perform background searches on live scan and manual submissions received through the North Carolina Applicant Tracking System (NCATS)
• Perform descriptive data entry of hard-copy fingerprints received for manual input into the SAFIS System
• Process incoming mail and distribute to various Criminal Information and Identification Section units
• Submit weekly work report and assist with other duties as determined by the supervisor

Position/Physical Requirements:
- Must be able to work Monday-Friday 8 a.m.-5 p.m. work schedule (can adjust times with supervisor approval).
- Must be able to process repetitive material and processes.
- Must be able to lift up to 20 lbs. with or without accommodation.
- Must be a U.S. citizen due to security requirements for accessing SBI applications to which the person in this position must have access.
- Obtaining Division of Criminal Information (DCI) Network certification within 6 months of hire is required for this position.

Knowledge Skills and Abilities/Management Preferences

Salary Range:  $39,244 - $57,000

IMPORTANT NOTE: This posting closes at 11:59:59 PM the night BEFORE the End Date listed.

The Minimum Education and Experience (E&E) is REQUIRED to qualify for this position. All work history and education (including accurate dates of employment/attendance) must be documented on the application. Transcripts may be attached to supplement education and work experience may include internships, volunteerism, and full and part-time work. Supplemental Questions are also a required part of the application: answers must reference education or work experience listed on the application. A complete, all-inclusive application maximizes an applicant’s potential to qualify for the position, as well as receive the highest possible salary if selected for the position. Salary will be based on relevant qualifications, internal equity, and budgetary considerations for the advertised position. 

[Resumes may be attached as a supplement to the application but are not a substitution for a complete application.] 

Management Preferences:

• Demonstrated experience handling confidential information in a business setting.

• Demonstrated experience using a personal computer and applications (Microsoft Office and email) in a business setting.

• Demonstrated experience following specific instructions and to work independently and as a team player.

This is a full-time position (40 hours per week) with Benefits. 

Selected candidates will undergo and must successfully complete a comprehensive background investigation which includes:  pre-employment polygraph examination; credit and arrest checks; interviews with associates, personal and business references; verification interviews of employers; verification of education achievement; medical examination; urinalysis drug screening; submission of fingerprints.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

The North Carolina State Bureau of Investigation (SBI) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.

We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace.  SBI supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community.

Application Process:

Please visit How Do I Get the Job for tips and guidelines on applying for State jobs.

Be sure to complete the application in full. In order to receive qualifying credit for all your work history and credentials, applicants must complete their entire work history and education on the application. Workday allows you to populate your profile and applications with information automatically pulled from your resume or LinkedIn profile, but you must upload this information and ensure its accuracy. Resumes are not accepted in lieu of the application, and “See Resume” is not acceptable in application fields. Any information omitted from the actual application will not be considered for qualifying credit. It is OK to attach a resume, but make sure all pertinent information is listed on the application form. All applications must be submitted by 11:59 PM on the closing date.
  
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.  
 

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions.  Transcripts and degree evaluations may be uploaded with your application.  If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.  

If you earned a foreign degree, you must attach your official evaluation for U.S. equivalency to your application to receive credit for your degree as foreign degrees require an official evaluation for U.S. equivalency. If you do not attach, Human Resources cannot verify your degree equivalency to give you credit for salary qualification purposes. There are several organizations that perform this specialized service listed on the National Association of Credential Evaluation Services (NACES) website: https://www.naces.org/members. 

If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

Certified Positions

Applicants applying for positions certified through the North Carolina Department of Justice - Criminal Justice Education and Training Standards Division can find specific certification requirements here.

Per North Carolina General Statute 143B-1209.54, applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the Federal Bureau of Investigation's Next Generation Identification (NGI) System and Criminal Justice Record of Arrest and Prosecution Background (Rap Back) Service.  This is in addition to submitting fingerprints during the application process.

Veteran’s and National Guard Preference

Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), SBI is committed to the full inclusion of all qualified individuals. As part of this commitment, SBI will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
 
Employment Eligibility
It is the policy of the State of North Carolina and NC SBI that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment.   We participate in E-Verify (Employment Eligibility Verification System).

CONTACT INFORMATION:
N.C. State Bureau of Investigation
Human Resources
3320 Garner Road

Raleigh, NC 27610
Recruitment@ncsbi.gov

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Melissa Riley

Recruiter Email:

Recruitment@ncsbi.gov