Guest Services - Doorman (Part Time)

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Guest Arrival & Departure

• Greet guests warmly upon arrival with a professional and friendly demeanor
• Assist with unloading and loading luggage efficiently and safely
• Escort guests to their rooms and explain room features and hotel facilities

Luggage & Transportation Services

• Transport guest luggage promptly to and from rooms
• Store luggage securely when required
• Coordinate transportation services such as taxis, limousines, or shuttle services

Guest Assistance

• Provide directions, hotel information, and local recommendations
• Handle special requests (e.g., extra amenities, deliveries, messages)
• Support guests with mobility or accessibility needs

Coordination & Communication

• Work closely with front desk, concierge, and housekeeping teams
• Communicate guest requests and preferences effectively
• Ensure timely service delivery across departments

Lobby & Entrance Management

• Maintain cleanliness and organization of the entrance and lobby area
• Manage traffic flow at the hotel entrance
• Uphold safety and security standards