Field Support Engineer

Confirmed live in the last 24 hours

Saronic

Austin, Texas

On-site

Posted January 30, 2026

Job Description

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.

Job Overview

We are seeking a Mission Support Software Engineer to ensure the operational success of Saronic’s autonomous systems in customer environments. This role is focused on software readiness, system stability, troubleshooting, and customer mission support, serving as a critical bridge between deployed systems, customer operations, and internal engineering teams.

Unlike forward-deployed or product focused engineering roles, this position emphasizes operational execution over feature development. You will work closely with customers, Field Service Representatives (FSRs), depot teams, and internal software engineers to support system bring-up, diagnose issues, and ensure deployed software performs reliably during real-world missions.

You will play a key role in enabling customer success—keeping systems running, restoring capability when issues arise, and translating operational feedback into actionable improvements for Saronic’s software teams.

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