IND Business Analyst I

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com

Job Description – Sr. Cash Application Specialist

Job Summary

The Sr. Cash Application Specialist is responsible for accurate and timely application of customer payments, resolving unapplied cash, and supporting reconciliation activities. The role requires strong analytical skills, attention to detail, and the ability to manage complex payment scenarios while collaborating closely with Collections, Billing, and Finance teams.

Key Responsibilities

• Apply customer payments (Wire, ACH, Check, Lockbox) accurately and timely in the ERP system
• Research and resolve unapplied and misapplied cash promptly
• Analyze remittance information and identify discrepancies between payments and invoices
• Coordinate with Collections, Billing, Credit, and Revenue Accounting to resolve payment issues
• Process credit applications, adjustments, and re‑applications as per approved procedure
• Handle complex customer scenarios including short payments, deductions, and tax variances
• Ensure adherence to SLA timelines, internal controls, and audit requirements
• Support month‑end close activities, reconciliation, and reporting
• Prepare and maintain documentation for audits and compliance reviews
• Provide guidance and support to junior team members when required
• Act as a subject matter expert for cash application processes and issue resolution

Qualifications & Experience

• Bachelor’s degree in Commerce, Accounting, Finance, or related field
• 4–7 years of experience in Cash Application / Accounts Receivable / Order to Cash
• Strong understanding of AR processes, payment methods, and reconciliation
• Experience working with ERP systems (Workday, Oracle, SAP, or similar)
• Excellent analytical skills and attention to detail
• Strong communication and stakeholder management skills
• Ability to work independently and handle high‑volume transactions
• Experience supporting US/Global clients preferred

Key Skills

• Cash Application
• Accounts Receivable
• Payment Reconciliation
• Unapplied Cash Resolution
• ERP / Workday Finance
• OTC Process Knowledge
• MS Excel (Intermediate to Advanced)

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com.

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information,

or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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