Analyst Senior, Revenue Operations

Job Description

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role: This role provides an opportunity to work across a wide range of operational and strategic initiatives supporting key business priorities. A typical day includes analyzing data to identify trends or risks, building and refining processes to improve efficiency, developing presentations for leadership or clients, and collaborating with internal teams and external stakeholders. This position is ideal for someone who enjoys variety, problem-solving, and working across multiple disciplines within a fast-paced environment.

Please note: this is a full-time position with a required hybrid schedule in the posted location.

Current and future sponsorship are not available for this position

About the team:

You will be part of a small, high-impact Strategy & Operations team focused on driving performance, improving processes, and supporting client outcomes. The team works closely with cross-functional partners across operations, technology, and client management to deliver data-driven insights and scalable solutions for FIS. While based in Milwaukee, the team collaborates closely with stakeholders across multiple locations.

What you will be doing:

In this role, you will be responsible for:

• Analyzing operational and transaction data to identify trends, risks, and opportunities for improvement
• Designing, documenting, and implementing processes to improve efficiency and consistency across programs
• Creating executive-level presentations and reporting to communicate insights and recommendations
• Supporting client interactions, including data requests, issue analysis, and solution development
• Partnering with internal stakeholders to drive strategic initiatives and operational improvements

What you bring:

• Strong analytical skills with experience working with data sets, reporting tools, or dashboards
• Ability to translate complex data into clear insights and actionable recommendations
• Experience building or improving business processes and operational workflows
• Strong communication skills, including creating presentations and interacting with clients or stakeholders
• Ability to manage multiple priorities and work independently in a fast-paced environment

Experience:

• 3–7+ years of experience in operations, strategy, consulting, or analytical roles
• Experience in financial services, payments, or fintech preferred but not required

Required work hours: Standard business hours (8:00 AM – 5:00 PM)
Overtime required: Minimal, based on business needs
Weekends required: No
Travel percentage for this role: ~5–10%, as needed

Added Bonus if you have:

•   Experience in payments, fintech, or EBT-related programs
• Advanced data skills (e.g., SQL, Tableau, Power BI, Python, or similar tools)
• Experience working directly with clients or presenting to executive audiences

What we offer you: A career at FIS is more than just a job. It’s the chance to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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