Customer Service Representative

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries.  We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. 

ONLY UAE NATIONALS CAN APPLY FOR THIS POSITION

We are seeking a Customer Service Representative to manage our front counter operations and provide exceptional service to our clients. The ideal candidate will be fluent in both English and Arabic, have experience in front desk operations, and possess the skills to handle customer inquiries and resolve issues efficiently.

Key Responsibilities:

• Greet and assist customers at the front counter, ensuring a professional and welcoming environment.
• Handle customer inquiries, complaints, and service requests promptly and effectively.
• Maintain accurate records of customer interactions and transactions.
• Coordinate with internal teams to resolve issues and provide timely updates to customers.
• Manage office correspondence and related administrative tasks as required.
• Ensure compliance with company policies and procedures while providing customer service.
• Support other Customer Service tasks when necessary.

Job Requirements:

• Proven experience in front desk or customer-facing roles, preferably in a service-oriented environment.
• Strong problem-solving and issue resolution skills.
• Fluent in English and Arabic(both written and spoken).
• Valid UAE driving license for daily office commute.
• Professional demeanour with excellent communication and interpersonal skills.
• Ability to work under pressure and manage multiple tasks efficiently.
• Strong organizational skills and attention to detail.

Preferred:

• Prior experience in an office or operations environment within the UAE.
• Preference for Automotive or Motor Insurance experience.

Compensation:

• Salary 8000 AED /Month

ONLY UAE NATIONALS CAN APPLY FOR THIS POSITION

 

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-verify Participation
• Right to Work