Product Manager

The Product Manager is responsible for the success of a product by defining its vision and strategy. The Product Manager is accountable for the impact and outcomes, from discovery to delivery and iteration. This role requires at least 3 years of product management experience, strong analytical skills, and with proven ability to lead cross-functional and cross-directorate teams. It also demands experience managing complex digital products with significant organisational impact – shaping product vision and strategy, and driving delivery across multiple workstreams.

Key Responsibilities

• Define and communicate a clear product vision and strategy aligned with user needs and organisational goals.
• Lead user research, customer interviews, and usability testing to identify core problems and unmet needs.
• Analyse quantitative and qualitative data to guide product decisions and measure success.
• Translate product strategy into detailed requirements, user stories, and acceptance criteria.
• Identify potential risks across the product lifecycle and implement measures to mitigate their impact, and maintain the risk register.
• Prioritise and maintain the product backlog to ensure the development team builds high-impact features.
• Collaborate closely with engineering, design, project management, and policy teams.
• Communicate product roadmap updates and manage expectations with senior leadership and stakeholders.
• Plan and execute product launches; monitor post-launch performance and iterate.

Qualifications

• Minimum 3 years of experience in product management.
• Strong analytical and product sense, with experience using data to make decisions.
• Proven ability to manage cross-functional teams and drive alignment.
• Experience with go-to-market strategy and product lifecycle management.
• Strong technical fluency to work with engineering on technical discussions, feasibility and constraints.
• Strong communication and stakeholder management skills.