About the role

At Instabase, we're passionate about democratizing access to cutting-edge AI innovation to enable any organization to solve previously unsolvable unstructured data problems in their industry. With customers representing some of the largest and most complex organizations in the world, and investors like Greylock, Andreessen Horowitz, and Index Ventures, our market opportunity is near infinite.

Instabase offers a consumption-based pricing model where customers can pay only for what they use, aligning directly with the value our products deliver. It empowers our clients to explore our AI Hub platform features extensively, enabling them to uncover crucial business insights. This customer-centric model allows Instabase to glean insights from diverse use cases and behaviors, ensuring we deliver top-tier solutions that provide unmatched advantages for everyday business operations.

With offices in San Francisco and Bengaluru, Instabase is a truly global company. We are people-first, and we've built a fearlessly experimental, endlessly curious, customer obsessed team who work together and help organizations around the world turn their unstructured data into insights instantly.

“Please note, this isn't a software engineering role. As a Solution Engineer, you'll dive deep into our customers' needs, crafting innovative, end-to-end solutions using the Instabase platform. If you're passionate about blending tech with customer success, this is the role for you!”

Our Solution Engineering Team is the foundation of our customer’s experience and success with Instabase. This founding team will develop custom end-to-end solutions to the most critical and strategic NP-hard problems for our customer’s operations and build apps on the Instabase AiHub platform.

As a Solutions Engineer, reporting into Instabase Professional Service Organization,

You’ll play a massive role in supporting the largest global enterprise as we expand into new sectors/industries.
You’ll grow alongside and architect new solutions. You’ll use Instabase AIHub platform to solve AI use cases that are fundamental to extend our library of apps, incorporating custom requests/input from our customers.

What you’ll do:

Provide technical expertise in the post-sales process, outlining the value proposition, clarifying technical requirements, and answering Instabase related questions
Deliver an exceptional post-sales customer experience
Collaborate with customers to understand their business requirements, design and build customized solutions on the Instabase platform using Prompt Engineering and python scripting
Work with APIs and databases to integrate with other systems and technologies
Develop and implement production-grade solution within the customer’s environment
Assist in troubleshooting and resolving technical issues that may arise during the implementation process
Provide technical training and support to customers and team members
Stay up-to-date on Instabase features, Machine Learning, LLMs, Python, APIs, and databases
Solicit constant feedback on their work from both customers and colleagues, improving our products over time with rapid iteration cycles
Collaborate closely with the Product, Engineering, Sales, Solutions Architecture and Customer Success teams to ensure a seamless customer experience

About you:

Proficiency in prompt engineering, demonstrating accountability to build, improve, and optimize prompts.
Experience in requirements gathering, scoping, technical documentation and developing technical solutions by collaborating with customers
Experience in Python scripting
Experience with APIs and databases, such as RESTful APIs, SQL, NoSQL, and MongoDB
Experience in working on the Instabase platform or similar automation platforms
Excellent problem-solving skills and ability to troubleshoot technical issues
Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders
Ability to work in a fast-paced environment and manage multiple projects simultaneously
Strong attention to detail and ability to deliver high-quality work

US Benefits:

Flexible PTO: Because life is better when you actually live it!
Comprehensive Coverage: Top-notch medical, dental, and vision insurance.
401(k) with Matching: We’ve got your back for a secure future.
Parental Leave & Fertility Benefits: Supporting you in growing your family, your way.
Therapy Sessions Covered: Mental health matters— 10 free sessions through Samata Health.
Wellness Stipend: For gym memberships, fitness tech, or whatever keeps you thriving.
Lunch on Us: Enjoy a lunch credit when you're in the office.

Compensation: For US-based roles: The base salary range for this role is $112,000 to $143,000 + bonus, equity, and US Benefits. The actual pay may vary based on factors such as location, experience, and skills.

#LI-Remote

Instabase is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Skills & Tags

python go machine learning ai data product design sales

Aplyr's read

Instabase is a cutting-edge software platform focused on AI-driven document automation, attracting talent in engineering, finance, and sales across major US cities.
Synthesized from recent postings & public sources

What's promising

•Instabase leverages advanced AI for document automation, positioning itself at the forefront of tech innovation.
•The company attracts top-tier talent with roles in engineering, finance, and sales, indicating growth and diversity in expertise.
•Recent expansions in major US cities suggest a strategic push for market presence and customer engagement.

What to watch

•Instabase's reliance on advanced AI may face challenges with rapidly evolving technology standards and competition.
•The niche focus on document automation might limit market appeal to specific industries.
•High-level roles suggest potential pressure on employees to deliver significant results in a competitive environment.

Why Instabase

•Instabase's AI-driven platform specifically targets document understanding, setting it apart in the automation space.
•The company offers a unique blend of roles across engineering, finance, and sales, fostering interdisciplinary collaboration.
•Strategically located in major US cities, Instabase enhances its ability to tap into diverse talent pools and client bases.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Instabase

Instabase

instabase.com

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Instabase provides a platform that enables businesses to build applications for document understanding and automation, leveraging advanced AI technologies.