Head of Public Affairs, Italy & South East Europe

 

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

Our culture and strong values. 

Our career development philosophy. 

Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

You will own our Public Affairs strategy in Italy & South East Europe, building strong relationships with institutional stakeholders to showcase the benefits of our innovative model. Your role will focus on understanding local regulatory landscapes and driving impactful campaigns to support meaningful reform

THE JOURNEY

• Design and implement Public Affairs strategy for the South East Europe (SEE/Balkans) region and contribute to the broader Global Affairs & company strategy. 
• Work with consultancies and other sources to ensure a clear understanding of the opportunities and risks facing Glovo in SEE.
• Coordinate with other teams (Managing Directors, Marketing, Legal, Ops, etc.) to ensure that the biggest risks & opportunities have clear cross-departmental strategies and plans. 
• Deliver strong analysis of the stakeholder environment and manage Glovo’s relationship with key stakeholders in the regulatory ecosystem, contributing to policy development as per the strategy. Travel as needed to each SEE country for in-person engagement.
• Actively engage with the Impact & Sustainability team to help design & implement programs that can be leveraged for Public Affairs objectives. 
• Ensure that PR and other communications channels are leveraged to support policy goals including brand reputation.
• Ensure Glovo’s policy communications are aligned with the company’s purpose, vision and mission.
• Leverage one direct report in Romania and agencies in each country to deliver to the highest quality.
• Policy crisis management when needed.
  
  

WHAT YOU WILL BRING TO THE RIDE

• 7+ years experience working in Public Affairs.
• Strategic and analytical skills to define and execute policy strategies.
• Leadership abilities, able to convince people about the merits of your arguments, and to manage members of the team.
• Experience in stakeholder management, issues management and crisis management. Comfortable defining and working with Policy metrics.
• Public advocacy skills, including promoting changes in regulations that have a direct impact on a company’s operations.
• Fluency in English . An additional Balkan language is a plus.
• Social and interpersonal communications skills and are a team player.
• Driven but humble - see Glovo values.
• Basic knowledge of labor law and consumer law.
• Experience leading Impact & Sustainability and Corporate Communications projects is a plus. 
• Experience in Balkan countries is a plus.

Individuals representing diverse profiles, and abil