About the role
Job Description Summary
#LI-HybridLocation: Hyderabad, India
This role is based in Hyderabad, India. Novartis is unable to offer relocation support: please only apply if accessible.
The purpose of this role is to provide second level expert services for employees, managers and People & Organization Services community in the area of Time Services processes and act as a subject matter expert for these services.
In addition, the role coordinates with global service centers the implementation and execution of end-to-end Time Services policies, programs and regulatory requirements within day-to-day People & Organization Services operations and provides support on Time & Attendance tool.
Job Description
Key Responsibilities
Deliver accurate and timely time and attendance operations, ensuring complete and reliable records across assigned populations.
Act as a second‑level subject matter expert for Time Services processes, policies, and data‑related topics.
Ensure compliance with local legislation, data privacy requirements, payroll controls, and internal governance standards.
Resolve time and attendance queries within agreed service levels and escalate complex issues to the appropriate experts.
Prepare and validate payroll inputs in line with payroll calendars, controls, and audit requirements.
Produce regular and ad‑hoc reports to support payroll, compliance, and business needs, highlighting exceptions and risks.
Support system enhancements, projects, and stakeholder training to continuously improve Time Services delivery and user experience.
Essential Requirements
2-5 years of hands‑on experience in Time Services or Time and Attendance operations using a dedicated time solution platform.
2-5 years of experience in Human Resources Services either in Payroll‑Time operations, or Human Resources technology within a complex organization.
Strong working knowledge of time and attendance processes, payroll inputs, controls, and compliance requirements.
Proven ability to work with time and attendance systems and enterprise platforms such as Workday, SAP, UKG, Workforce Software is advantage.
Demonstrated attention to detail, sound judgment, and ability to manage sensitive data with the highest level of confidentiality.
Advanced proficiency in Microsoft Office, particularly Excel, with strong analytical and reporting skills.
Desirable Requirements
Experience supporting transformation initiatives, system transitions, or global projects in Time and Attendance services.
Additional language skills apart from English is a plus.
Skills Desired
Aplyr's read
Novartis is a Swiss-based global healthcare leader, known for its focus on innovative medicines and commitment to addressing patient needs through diverse roles.
What's promising
- •Novartis invests heavily in research and development, driving innovation in pharmaceuticals.
- •The company offers a wide range of global career opportunities across various fields.
- •Strong focus on cutting-edge therapies, including gene therapy and AI-driven solutions.
What to watch
- •Regulatory challenges can impact the speed of drug approval and market entry.
- •High competition in the pharmaceutical industry requires constant innovation to maintain market position.
- •Complex organizational structure may slow decision-making processes.
Why Novartis
- •Novartis has a robust pipeline of innovative medicines, setting it apart in the healthcare sector.
- •The company emphasizes a diverse and inclusive workplace culture across its global operations.
- •Novartis is a leader in digital transformation within pharmaceuticals, integrating AI and data science.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Novartis
Novartis is a global healthcare company based in Switzerland that provides solutions to address the evolving needs of patients worldwide. It focuses on innovative medicines, generics, and eye care.
