Risk & AI Business Analyst

Confirmed live in the last 24 hours

Feedzai

Portugal

Remote

Posted March 26, 2026

Job Description

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.

The Customer Success Team is responsible for delivering our product to our clients. This includes education, configuration, solution development, and risk strategy to enable our clients to address their pain points. We collaborate with our clients to ensure they have the right solution, build out a strategy and training plan for them, and then support them through each phase of our client lifecycle. We grow at a fast clip and believe no challenge is too big or too small. Therefore, we have an open environment that encourages us to lean in, try new things, and discover our potential. Join Us!

You:

As a Risk & AI Business Analyst, you will be the bridge between our clients’ business needs and our technical implementation teams. You will work closely with financial institution stakeholders, project managers, data engineers, and operations personnel to ensure successful deployment, configuration, and ongoing optimization of Feedzai’s fraud detection solution. Your insights will drive continuous improvement in alert efficiency, investigative processes, and overall fraud risk posture. This includes but is not limited to identifying business needs, proposing business solutions, writing user stories, functional testing, and business user training.

You will work alongside Risk Consultants, Data Scientists, and other Business Analysts side-by-side with some of the world’s largest financial institutions and merchants to help them fight fraud and unlock the full value of Feedzai’s platform.

Your Day to Day:

Requirements Gathering & Analysis
- - Conduct workshops and interviews with client stakeholders to document business requirements, fraud scenarios, and investigative workflows.
  - Translate regulatory and compliance requirements (e.g., BSA/AML, PSD2 SCA) into system specifications.
Solution Design & Configuration
- - Work hand-in-hand with the Solutions Architect to define a cohesive solution that solves the core client challenges aligned with product capabilities.
  - Align with product to assess how complex client requirements can be met with our current product offering.
  - Own data mapping & event flow definitionDrive data definition, mapping and validation.
Implementation & Testing
- - Develop detailed functional specifications for system configuration.
  - Coordinate user acceptance testing (UAT), develop test scripts, and validate that the solution meets business needs.
Stakeholder Communication & Training
- - Prepare and deliver training sessions, user guides, and process documentation for client operations & technical teams.
  - Act as liaison for change requests, enhancements, and production support escalations.
Continuous Improvement
- - Work collaboratively with Product to support im