Sales Manager

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

Our culture and strong values.

Our career development philosophy.

Our commitment to being a force for good.

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

Lead merchant acquisition, revenue growth, and marketplace quality by building a high-value pipeline, improving conversion performance, and developing a best-in-class sales team. This role demands commercial sharpness, operational discipline, and strong leadership.

THE JOURNEY

• Strategic Pipeline Management: Build and maintain a high-quality pipeline of top-tier restaurant and retail partners to drive marketplace growth and competitiveness.
• CRM Rigor & Forecasting: Enforce strict CRM discipline and data hygiene to ensure accurate revenue forecasting and a "single source of truth" for the sales funnel.
• Conversion Optimization: Drive lead-to-signature efficiency by refining sales processes, outreach messaging, and structured follow-up cadences.
• Innovative Lead Sourcing: Identify and test creative sourcing channels to effectively reach and engage senior decision-makers at high-potential brands.
• Market Intelligence: Monitor competitor activity and emerging trends to ensure the platform secures first-mover advantage with relevant, trending partners.
• Revenue & Strategy Alignment: Shape commercial plays and strategic partnerships by identifying assortment gaps and sizing new business opportunities.
• Team Leadership & Coaching: Lead a high-performing sales team through consistent coaching rhythms, performance standards, and professional development.
• Culture of Accountability: Foster an environment of ownership and continuous improvement, raising the bar for negotiation excellence and professional conduct.

WHAT YOU WILL BRING TO THE RIDE

• You have 6–10+ years of experience in sales, partnerships, or commercial roles with material revenue responsibility.
• You have a proven track record of generating high-quality leads and closing complex, strategic deals with senior stakeholders.
• You have hands-on experience managing structured pipelines and CRM tools with strong forecasting hygiene.
• You bring marketplace, hospitality, retail, FMCG, or tech platform experience that translates into speed and judgment; this background is preferred.
• You have experience leading and developing teams in a fast-paced, target-driven environment; this experience is strongly preferred.
• You demonstrate strong commercial instinct and an entrepreneurial, solutions-oriented mindset.
• You communicate with clarity, negotiate with confidence, and tailor your message to executive audiences.
• You manage performance with data, translating insights into decisiv