Encore - Business Analytics Principal - Evernorth

This position is part of Cigna's Encore program designated exclusively for eligible Retirees of Cigna.

Responsibilities:

• Support leadership in developing strategy and execution the teams technical development and implementation.
• Provide consultation on all data architecture and analytics design related projects.
• Work with outside vendors to explore new data sources, tools, and capabilities to advance the Analytics+ team’s direction.
• Partner with Leaders (Director+ levels) across the organization to gain visibility on issues and partner on solutions.
• Support and aid in the development of efficient and optimized software
• Triage issues, research cross-functionally across the enterprise, and report back findings.
• Be a liaison to IT and work closely with the ETL and DBA teams
• Assist the team with all matters of development
• Provide learning sessions where applicable to knowledge share based on my experience with the IW
• Partner with the Data governance team to further their goals and catalog knowledge through desired methods

Required Skills:

• Must have deep knowledge and considered a SME for Evernorth data model, POS adjudication, and ETL processes
• Deep understanding of existing data flows into and out of the organization.
• Experience in creating new data pipelines, platforms, and analytical capabilities.
• SQL Expert Level
• POS Adjudication experience
• Advanced Database management (Teradata, DB2) skills

Complexity:

• Will be required to work cross functionally with leaders and executives (B5+) in partner organizations.  This includes Finance, Sales / Account Management, Consultant relations, Clinical Operations, and application teams.   They will work in collaboration to prioritize deliverables, align on future strategy, and manage current workload.
• Requires very deep SME knowledge of Evernorth data, finance, and operations to solve new and existing problems in the analytical space.
• Capability to propose innovative solutions, and influence leadership buy-in from various partner organizations.
• Create new solutions to enable team to fulfill increasingly complex deliverables while maintaining relatively flat staffing levels.
• Consultation with account teams, financial analysts, and in some cases, clients and brokers to help understand complex PBM-related (benefit setup, trend management solutions, pricing, and utilization) issues and inquiries.
• Ad-hoc reporting and analytics for Account teams and clients.  This requires combining business knowledge and data acumen along with technical (SQL, Python, Tableau) skills to efficiently complete these ad-hoc requests. Query data warehouse(s) using variety of tools available.  Extract data and manipulate into reports for client both internal and external.  Maintain turn-around times per contractual agreements.
• Delegate responsibilities for assignment of ad-hoc reporting and analytic requests within the team.  Managing competing priorities and escalations. Managing to service level agreements and collaboration with clients on meeting expected deadlines.
• Cross-Functional collaboration with Application teams, Finance, Research, IT and other departments as needed to identify opportunities for development and automation of new or existing models or reports.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.