Staff Product Manager, Buyer Experience & Storefront

Xometry is looking for a driven and customer-focused Staff Product Manager to significantly enhance the buyer journey on our marketplace. In this role, you will be crucial in optimizing the user experience and driving engagement and conversion within the storefront and key interactions of mechanical engineers and procurement managers (buyers) looking to get an instant quote for manufacturing their parts. You will play a vital part in shaping and executing the product vision for a seamless, intuitive, and efficient buyer experience. Collaborating closely with design and engineering teams, you will optimize buyer interactions from discovery through checkout, ensuring maximum value at each stage. This position demands a strong understanding of buyer needs and marketplace dynamics, combined with solid product management expertise. You will contribute to product strategy, foster cross-functional collaboration, and deliver customer-centric solutions aligned with Xometry’s mission and growth objectives.

Responsibilities:

• Product Strategy & Roadmap: Define and execute the product strategy for the Buyer Experience and Storefront, ensuring alignment with Xometry’s business goals and contributing to a low-friction buyer journey across all touchpoints.
• Cross-Functional Collaboration: Partner closely with engineering, marketing, sales, design, user research and data science teams to ensure alignment on product priorities, roadmaps, and successful execution, launch and user adoption of new capabilities.
• Data-Driven Decisions: Utilize data, market insights, and customer feedback to inform product decisions. Define and monitor key performance metrics (KPIs) to track initiative success and adjust strategies as needed.
• Customer Advocacy: Champion the buyer’s experience, leveraging customer insights to create exceptional digital experiences that meet the evolving needs of our diverse buyer base within the storefront and key buyer journey stages.
• Feature Development & Optimization: Drive continuous improvements to the marketplace, focusing on removing friction points and streamlining the path to purchase within the storefront and critical buyer flows.
• Communication: Act as a key point of contact for stakeholders, presenting updates, insights, and product opportunities related to your domain.
• Leverage Cutting-Edge Build Technology: