Associate Director, Transcend R&D BPO Lead

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

R&D Operations

Job Sub Function:

Clinical Supply Operations

Job Category:

Professional

All Job Posting Locations:

Beerse, Antwerp, Belgium, Horsham, Pennsylvania, United States of America, Malvern, Pennsylvania, United States of America

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

US - Requisition Number: R-070501

Belgium - Requisition Number: R-069382

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

We are searching for the best talent for an Associate Director, Transcend R&D BPO Lead role in Beerse, Belgium or U.S. (Malvern, PA or Horsham, PA).

Purpose:

Innovative Medicine Transcend is a global business transformation program that will modernize our foundational Supply chain processes and harmonize them into one “clean” ERP as a standardized platform (SAP S4 Hana) for growth and efficiency gains.  

The program will simplify the Pharm ERP landscape from 7 to 1, standardizing processes to have a cost effective, fit for purpose digital backbone that will enable us to support the Pharm business with agility.   

R&D is an integral part of the IM Transcend program, in order to transform and standardize relevant R&D supply chain processes, to include them within the global IM Transcend Template.  

The Transcend R&D program team is currently looking for an Associate Director, Transcend R&D Business Process Owner. As the BPO lead you translate business strategies into a capability roadmap, aligned to Transcend outcomes and design decisions on Transcend and the digital ecosystem. You partner with Transcend Business Program Owners and Global Template Owners on translating capabilities to the SAP template and driving harmonization and standardization.  

Together with R&D key stakeholders, you identify business value to prioritize roadmap decisions and drive value realization. You get ahead of the change curve with the business function and ensure alignment to the global template, clean core principles, and regulatory expectations. 

Reporting to the Transcend R&D Program Director, this position provides strategic direction on key R&D business processes in advance of and during the Transcend program roll out. You lead a team of 5 BPO’s specialized in key R&D business processes relevant for the scope of Transcend.  

 

You will be responsible for: 

• Strategic partnering with R&D leadership (global /site) to define the end-to-end process vision and secure decisions on standardization versus local requirements 

• With deep functional expertise, developing the functional capability vision in alignment with evolving patient and marketplace needs and in support of global function needs 

• Engaging with the business for strategic alignment and readiness for the Transcend global template 

• Ensuring mandatory R&D requirements are included in the Transcend capability roadmap 

• Driving early discussion within the function on alignment to standard global processes 

• Getting ahead of release planning to ensure business readiness to prepare for what is coming and/or to propose short-term quick wins 

• Partnering with the Global Template Owner to ensure alignment of the global template to business needs, in alignment with clean core principles 

• Driving cross-functional convergence across Innovative Medicine Supply Chain and R&D TDS, and prioritization across functions for what the future process must become and why it creates value (identification and realization) 

• Leading R&D global process governance and decision forums; partnering with R&D sites and in-scope functions on strategy and standardization 

• Driving continuous improvement post go-live 

Key Deliverables:

 

• R&D Transcend capability roadmap (current/future), including prioritization rationale and alignment to the global template 

• End-to-end process vision, design principles, and documented decisions on standardization vs. local requirements 

• Process governance cadence and decision forums (agenda, materials, decision log, and follow-up actions) 

• Value realization plan (value hypotheses, KPIs/measurement approach) 

• Post go-live continuous improvement backlog, prioritization, and delivery plan 

Approximate Percentage of Time & Tasks/Duties/Responsibilities: 

• 40% Business strategy and capability roadmaps  
• 30%   Global process ownership and governance 
• 15%  Value realization identification and planning   
• 10%  Continuous process improvements  
• 5%  Compliance and audits 

 

Required Qualifications: 

• Bachelor’s degree required; advanced degree required in Business or Information Systems, Engineering, Life Sciences, or a related discipline. 

• 10+ years R&D or supply chain leadership experience (experience in study management, logistics, planning or manufacturing or with rolling out global template program)  

• Proven results in global BPO or transformational leadership 

• Experienced in business value realization and measurement 

• Ability to influence senior stakeholders and drive decisions in complex, ambiguous, global matrix environments. 

• Experienced in defining business roadmap based on template capabilities offered (current and future) 

• Experience with the requirements of working in a GxP/SOX environment 

• Excellent written and verbal communication skills with the ability to translate business needs into actionable data outcomes.  

• Strong influencing skills  

• SAP S/4HANA Supply Chain experience (logistics, manufacturing, quality management, planning, procurement) 

 

Preferred Qualifications: 

• Experience with change management for complex programs   

• Experience with process design methodologies  

• Travel up to 15%

   

Key Working Relationships: 

• R&D Leadership, functional leaders  

• Transcend Program Office, Global Template Owners, Global Business Process Owners & J&J Technology  

• R&D Transcend program team : data, template, functional, strategy and operations, communication and change management   

• R&D Quality/Compliance 

 

 

 

Required Skills:

 

 

Preferred Skills:

Clinical Supply Chain, Clinical Trial Protocols, Consulting, Financial Competence, Good Manufacturing Practices (GMP), Inventory Optimization, Laboratory Operations, Organizing, Process Improvements, Procurement Policies, Program Management, Regulatory Compliance, Research and Development, Stakeholder Engagement, Stakeholder Management, Standard Operating Procedure (SOP), Technical Credibility