Call Center Representative

Call Center Representative | Full-Time
Uncapped Bonus Potential | Byron Center, MI

BathWorks is a local West Michigan company specializing in Jacuzzi bath remodels, and we’re growing fast. We’re looking for motivated, competitive people who are ready to build a career in sales and earn what they’re worth.

What You’ll Do

• Call and follow up with homeowners who have shown interest in a Jacuzzi bath remodel

• Guide homeowners through our process and schedule their design consultation

• Learn how to overcome objections and confidently set appointments

• Help fill the sales pipeline and drive real company growth

What We’re Looking For

• Strong communication skills and a self-motivated mindset

• Competitive nature. You like to win and are not afraid to work for it

• Candidates should be based in the local area and able to commute to our Byron Center office

• Available for a consistent weekly schedule: Tuesday - Saturday 10:00 AM–6:30 PM OR Sunday - Thursday 10:00 AM–6:30 PM

• Experience in sales, customer service, or call centers is a plus but not required

What You’ll Get

• Hourly starting base + uncapped bonus for every appointment that holds (50k-70k Annually)

• Health, dental, and life insurance after 60-90 days

• PTO and growth opportunities into sales or leadership roles

• A high-energy team environment with coaching and support

• Hybrid or remote flexibility available after 90 days of onsite training and consistent KPI performance

Why BathWorks