VP, Payer Partnerships

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!

We are looking for an experienced VP of Payer Partnerships. This person will be responsible for cultivating and managing relationships with senior executives at high-priority accounts, leveraging industry insights to inform strategic initiatives and developing compelling proposals to showcase the value of Talkspace's solutions. They oversee the sales cycle for new payer accounts, assist with business development initiatives, and drive referrals. This includes fostering cross-functional collaboration to ensure successful service implementation and delivery, tailoring offerings to meet client needs, and aligning payer contracting strategies with organizational priorities. Additionally, they lead contract negotiations with national payers, resolve escalated complaints, and monitor relevant legislation to support the organization's financial sustainability and growth objectives. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.

This is a remote position. Talkspace Headquarters is located in NYC.

What You’ll Do

• Strategic Account Management
  
  • Cultivate and manage relationships with senior executives and decision-makers at high-priority and assigned accounts.
  • Understand industry trends, challenges, and competitive landscapes to inform strategic initiatives.
  • Assist with business development initiatives and partnerships to drive referrals.
  • Upsell other Talkspace lines of business to assigned accounts as well as sell to other payor lines of business.
  • Develop and present compelling proposals, showcasing the value of Talkspace's solutions to clients.
  • Oversee the sales cycle for new payer accounts, from prospecting to contract negotiation and closure.
• Cross-Functional Collaboration
  • Foster collaboration across internal departments to ensure successful implementation and delivery of services.
  • Collaborate with the marketing and product teams to tailor Talkspace's offerings to meet clients' specific requirements.
  • Collaborate with internal stakeholders, including executive leadership, clinical leadership, and operational teams, to ensure alignment of payer growth strategies with organizational priorities and initiatives.
  • Lead contract negotiations with national payers to secure favorable reimbursement rates, terms, and conditions that support the financial sustainability and growth objectives of the organization, including value based contracting opportunities.
  • Resolve escalated payer/client complaints which could affect Talkspace’s relationship with the payer.
  • Monitor state and federal legislation related to payment initiatives and policy changes that co