About the role

Aplyr's Quick Take

This role is about supervising daily operations in a fulfillment center, focusing on quality and efficiency. You'll lead a team, manage performance, and ensure a safe work environment while driving customer service goals. It's a hands-on management position requiring onsite presence in Ontario, CA.

Good fit

Ideal candidates have 2-3 years of supervisory experience in a distribution setting and a background in business or logistics. Strong leadership and problem-solving skills are essential, along with a proactive approach to team management.

Worth noting

The position is strictly onsite with no relocation assistance, which may limit applicants. The emphasis on fostering a positive work environment suggests a focus on employee relations, which could be a plus for those valuing workplace culture.

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Area Manager Site Quality Operations supports QVC and supervises site quality operations by leading departmental performance, supporting business goals, driving cost-efficient and quality-focused processes, delivering excellent customer service, and fostering a positive employee relations environment.

Where You'll Work

This role is onsite and will require you to work from our and will require you to be onsite at our Ontario, California Fulfillment daily. Job seekers must reside in one of the following state to be considered: CA. Relocation assistance is not available for this role.

What You'll Do

Champion QVC’s customer-first culture by leading with enthusiasm, modelling company values, and fostering a positive, motivating work environment.
Supervise daily operations for the assigned area by prioritizing, assigning and reviewing work to achieve productivity, volume and quality targets.
Maintain a clean, safe and compliant workplace by upholding company policies, procedures, performance standards and operational plans.
Identify performance trends, issues and process gaps, then develop and implement effective solutions through proactive problem-solving and team involvement.
Lead, coach and develop both base and flex employees through regular feedback, performance reviews, training, and partnership with managers and HR on action plans.
Support departmental success through cross-functional collaboration, staffing program improvement, team communication, administrative reporting, and contribution to long-term goals and continuous improvement initiatives.

What You'll Bring

Bachelor’s degree in Business, Supply Chain, Distribution, Logistics or a related field, or equivalent experience.
2–3 years of leadership or supervisory experience, ideally in a high-volume distribution center
Strong leadership, problem-solving and decision-making skills.

#LI-SH1

Salary: $85,000.00 - $91,000.00

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Aplyr's read

QVC Group thrives on blending entertainment and retail, attracting those who excel in dynamic, customer-focused environments across diverse roles from tech to operations.
Synthesized from recent postings & public sources

What's promising

•QVC Group is a pioneer in video commerce, merging entertainment with shopping.
•The company offers diverse career paths, from tech roles to customer service.
•QVC's global reach provides opportunities for international career growth.

What to watch

•The retail sector faces volatility, impacting job stability.
•QVC's reliance on traditional TV may limit appeal to younger audiences.
•Intense competition in e-commerce requires constant innovation to maintain market position.

Why QVC Group

•QVC offers a distinctive shopping experience through a blend of live TV and digital platforms.
•The company has a strong emphasis on customer interaction and engagement.
•QVC's integration of entertainment into retail sets it apart from typical e-commerce platforms.

Aplyr’s read is generated by AI from public sources. Was it useful?