Customer Enablement Specialist

Confirmed live in the last 24 hours

Tractian

Atlanta, GA

On-site

Posted April 3, 2025

Job Description

Customer at TRACTIAN

The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening relationships with industry leaders like Hyundai, Bosch, and Kraft Heinz, we ensure our Enterprise clients achieve unparalleled success with Tractian solutions. As recognized innovators in industrial technology, our team delivers immediate ROI, fosters long-term partnerships, and drives world-class net revenue retention. At Tractian, every team member is empowered to make a meaningful impact, rewarded for excellence, and supported in creating lasting value for our customers.

What you’ll do

As the Customer Enablement Specialist at TRACTIAN, you will be the driving force behind seamless customer onboarding and in-field execution. Your mission will be to plan, coordinate, and deliver world-class enablement experiences that empower our customers to succeed from day one. You will manage logistics, lead training sessions, and act as the central orchestrator between internal teams and customers. By ensuring smooth installations, impactful education, and continuous support, you’ll help elevate both customer satisfaction and the overall success of the Customer Success team.

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