HR Ops Supervisor

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries.  We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. 

The HR Operations Supervisor is a working leader that will not only oversee the daily, transactional functions of the HR department, ensuring efficient workflows, data accuracy and policy compliance, but participates in the processes themselves.

Reporting to the Sr Director, HR Business Partnership (interim; HRIS leader in future state), this role will lead HR Operations staff, manage data accuracy, implement operational policies, and improve HR service delivery to support employees and managers.

The ideal candidate has strong technical skills, generalized HR knowledge (labor laws, HR policies, and procedures), demonstrated leadership experience, analytical thinking, communication and organizational skills.

Key Responsibilities

Team Leadership

• Conduct employee performance evaluations, provide regular feedback, and coaching to improve productivity.
• Training and onboarding new hires, offering professional development, and mentoring team members.
• Assist with recruitment by recommending staff, addressing employee relations issues and managing attendance.
• Maintain high team morale, resolve conflicts, and communicate organizational goals.

Process Optimization & Ownership

• Create and maintain HR Operations process maps to document workflows and identify inefficiencies/bottlenecks.
• Lead HR Operations process initiatives.
• Collect and analyze data to define KPIs and measure improvement impact
• Partner with departments and subject matter experts to understand operational needs and implement changes
• Ownership of HR transactions (Workday), personnel files, termination files, employment and wage verifications, HRIS audit support, HR inbox, confirmation of rehire eligibility, providing Legal assistance with personnel information requests.

Policy & Compliance

• Ensure compliance with labor laws, handling audits, and managing employee documentation to reduce risk.

Data & System Management

• Work with HRT and IT to align data initiatives with organizational goals and provide training/support.
• Maintain the HRIS database, ensuring integrity.
• Generate ad hoc reporting.

HR Services

• Act as point of contact (while working with the various Centers of Excellence) for payroll, benefits administration, and HRIS issues.
• Provide employee life cycle support (onboarding, offboarding, employee record maintenance, and HR inquiries).

Qualifications

Education & Experience

• Bachelor’s degree in HR, Business, or related field required.
• 3+ years of experience in HR Operations as an individual contributor, with demonstrated supervisor experience.

Skills & Attributes

• Technical proficiency with strong knowledge of HRIS systems (Workday preferred) and MS Office Suite.
• Strong organizational skills
• Attention to detail
• Knowledge of labor laws
• Excellent communication skills

Success Measures

• Process and workflow improvement through efficiency and productivity measures
• Decreased response times
• Customer service satisfaction

Benefits Summary: 
·        Medical/Dental/Vision 
·        401k plus a company match 
·        ESPP - Employee Stock Purchase Plan 
·        EAP - Employee Assistance Program (no cost to you) 
·        Vacation & Sick pay 
·        Paid Company Holidays 
·        Life and AD&D Insurance 
·        Discounts 
Along with many other employee benefits. 
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At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-verify Participation
• Right to Work