About the role
ABOUT YOU
We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.
Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role.
If you're passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.Aplyr's read
Xsolla is a pivotal player in video game commerce, attracting talent skilled in gaming monetization, engineering, and global market strategies.
What's promising
- •Xsolla offers a comprehensive suite of services tailored for game developers and publishers.
- •The company is expanding globally, with roles in diverse regions like Japan.
- •Xsolla invests in emerging technologies, evident from roles like LLM Solutions Architect.
What to watch
- •The gaming industry is highly competitive, posing risks of market saturation.
- •Xsolla's success is tied to the volatile gaming market trends.
- •Limited public information about employee satisfaction and company culture.
Why Xsolla
- •Xsolla specializes in monetization solutions specific to the gaming industry.
- •The company provides a unique blend of payment processing and marketing solutions.
- •Xsolla's focus on global distribution sets it apart in the gaming commerce sector.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Xsolla
Xsolla is a global video game commerce company that provides a range of services to game developers and publishers, including payment processing, game distribution, and marketing solutions.
