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Clinical Outcomes Assessment Rater Trainer

ICON plcICON plc·Pharmaceutical Services

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About the role

Clinical Outcomes Assessments Rater Trainer

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.


As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.


Outcomes Researcher – Clinical Rater Training

Homebased, US

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.


The work of the PCO group focuses on patient-centered research, including health related quality of life, disease signs and symptoms, treatment preference, adherence and satisfaction. The group is respected globally for the quality and innovation of their applied qualitative and quantitative work. Much of their work involves Clinical Outcome Assessment (COA) endpoint/instrument selection and regulatory support; COA instrument development and psychometric validation; study design, analysis and interpretation; COA quantitative analysis; utility measurement; and patient preference studies.

The essential job duties include:

  • Creates tools and assessments to ensure effective training of clinical outcomes assessment raters/interviewers
  • Creates and maintains a system to document COA training to ensure completeness and quality of training
  • Direct communication with client to ensure training meets the full needs of the sponsor and to promote effective working relationships
  • Assist with developing proposals for rater training/COA administration training and other business development activities
  • Performs trainings (in-person and remote) for large and small groups
  • Occasional travel necessary (<20%)

Preferred Qualifications:

  • Post-secondary education, particularly in related fields such as psychology, social work, nursing, public health, etc.
  • 2 or more years of experience in administration of clinical outcomes assessments, clinical efficacy assessments, performance outcomes measures, or comparable experience
  • Experience delivering Rater training, developing education materials.
  • Familiarity with FDA, GCP, ICH and/or other state/federal agency guidelines and best practices
  • Familiarity with IRB requirements
  • Clinical research/clinical trials experience
  • Microsoft Office suite/applications familiarity (particularly Excel and PowerPoint)

#LI-SB7

#LI-Remote


Employment with ICON is contingent upon having the legal right to work in the country where the role is based.


Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.


Benefits may include:

  • Competitive base salary and performance related incentives
  • Health and wellbeing programmes including medical, dental, and vision coverage where applicable
  • Retirement and pension plans
  • Life assurance and disability coverage
  • Employee assistance programmes and wellbeing resources
  • Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.


Visit our careers site to read more about the benefits ICON offers.


Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.


If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply

Skills & Tags

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Aplyr's read

ICON plc is a leading global provider of outsourced services in the pharmaceutical industry, attracting professionals in clinical research and data management.

Synthesized from recent postings & public sources

What's promising

  • ICON plc has a strong global presence, enhancing its ability to manage international clinical trials effectively.
  • The company offers diverse career opportunities across various roles in clinical research and data analysis.
  • ICON's focus on innovation in pharmaceutical services supports its competitive edge in the industry.

What to watch

  • The pharmaceutical industry is highly regulated, which may limit flexibility in project execution.
  • ICON's reliance on large pharmaceutical clients could pose risks if partnerships dissolve.
  • The competitive nature of the CRO market may pressure ICON to maintain cost efficiency.

Why ICON plc

  • ICON plc specializes in comprehensive outsourcing solutions, differentiating it from competitors with narrower service scopes.
  • The company's integration of technology in clinical trials offers a unique advantage in data management.
  • ICON's strategic acquisitions have expanded its capabilities and market reach significantly.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About ICON plc

ICON plc is a global provider of outsourced development and commercialisation services to the pharmaceutical, biotechnology, and medical device industries.

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