About the role

Customer Service Representative

Acerca del rol:

Coordinar y gestionar la ejecución de los Promotores de la Higiene con el fin de garantizar el nivel de servicio al cliente final.

Qué harás:

Gestionar la instalacion, mantenimiento y desmontaje de dispensadores en comodato a traves de los promotores de la higiene para materializar nuestra propuesta de valor y la promesa de prestación de servicio en cada zona optimizando las capacidades de la operación.
Brindar la atención a nuestros clientes internos y externos a través de diferentes canales de comunicación, velando por el cumplimiento de los protocolos establecidos y politica de servicios para prestar el un servicio diferenciador.
Gestionar oportunamente los servicios de entrega, instalación y recogida de dispensadores ejecutados por operadores externos para garantizar la propuesta de servicio.

A quién buscamos:

Un Técnico/Tecnólogo o Profesional en logística, administración o afines.
Con experiencia de 1 a 2 años en administración y/o logística.
Experiencia en Liderazgo de equipos
Manejo de Excel intermedio, servicio al cliente y georreferenciación.
Manejo de SAP (ideal)
Acompañas, implementas y ajustas la cobertura adecuada de modelos de distribución que cumplan con lineamientos de marca.
Tienes habilidad para diseñar, implementar y ajustar modelos de cobertura para la ejecución de actividades.
Tienes habilidad para analizar datos y cruce de información.
Te gusta movilizar equipos para incentivar el cumplimiento de lo objetivos.
Disfrutas atender a clientes internos y externos para gestionar sus requerimientos.

What We Can Offer You

At Essity, we believe everyone's learning and professional development is unique and want to empower employees to reach their full potential in a winning culture motivated by a powerful purpose.
Collaborative and Inclusive Culture | Empowering & Engaged Leaders | Working with Powerful Purpose & Sustainable Impact | Learning and Growing in your Career | Supporting Well-being & Sustainable Working Life | Life-changing Innovations | Competitive Total rewards

[More About (location)]

Medellín - Colombia

Application End Date:

14 may 2026

Job Requisition ID:

Essity260666

Aplyr's read

Essity is a leader in hygiene and health products, attracting professionals in engineering, logistics, and management roles across its global operations.
Synthesized from recent postings & public sources

What's promising

•Essity's global presence offers diverse career opportunities in multiple regions.
•The company invests in sustainable practices, appealing to environmentally conscious job seekers.
•Essity's focus on innovation in health and hygiene products drives industry advancement.

What to watch

•Essity operates in a highly competitive consumer goods market, impacting job security.
•The company's global scale may lead to complex organizational structures.
•Limited public information about work-life balance and employee satisfaction at Essity.

Why Essity

•Essity's commitment to sustainability sets it apart in the hygiene sector.
•The company offers roles in niche areas like professional hygiene and consumer tissue.
•Essity's diverse product range provides varied career paths within the organization.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Essity

Essity

essity.com

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Essity is a global hygiene and health company that develops, produces, and sells personal care products, consumer tissue, and professional hygiene products.