Technical Product Manager - Platform Engineering

The Product Team builds our product to disrupt the financial crime industry from a data-led approach. We partner with our clients using a holistic lens and have result-driven solutions to manage financial risk with a cloud-first platform and a world-class UX interface. Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and  discover our potential. We define and act on what could be in tomorrow's world, not on what is today. Join Us!

 

You:

As a Technical Product Manager for Platform Engineering, you will report directly to the Platform Engineering Leadership and oversee the "engine room" of Feedzai. Our platform consists of specialized teams including Network, Compute, Data Reliability, Performance, Observability, and FinOps.

While you will have a seat at the table for the overall product strategy of the entire area, your focus will be the Build, IAM & Account Management, and Feedzai Studio teams. These products are unique: they have complex UIs and are used by both our internal engineers and our external customers—the world’s largest financial institutions.

We don't want a "backlog manager." We want a product leader who spends as much time interviewing both Customers and internal users and teams, using modern AI tools to bridge the gap between a customer's problem and a working solution.

 

Your Day to Day:

• Customer-Centric Discovery: Lead deep-dive interviews with internal stakeholders and external Tier-1 banking clients to uncover friction points in how they manage risk operations, identity, and infrastructure.
• High-Velocity Prototyping: Use GenAI-powered tools (e.g., Lovable, v0, Cursor) to turn customer feedback into functional UI prototypes within hours, not weeks. You will use these to validate "usability" before a single line of production code is written.
• Bridge the Strategy-Execution Gap: Translate high-level customer requirements into a clear vision for the Build, IAM, and Studio roadmaps, ensuring they align with the broader platform's shift toward multi-cloud and disaster recovery (BYOK, etc.).
• Product Advocacy: Act as the face of the Platform area for external customers, explaining how our infrastructure (from Data Orchestration to FinOps) provides them with a competitive edge in reliability and security.
• Outcome-Oriented Ownership: Move beyond "managing tasks." You will own the success metrics for your area, ensuring that new features in IAM or the Studio actually improve developer productivity and customer satisfaction.
• Collaborative Design: Partner with UX and Engineering to ensure that even the most technical "under-the-hood" platform features offer a world-class user experience.

 

You Have & You Know-how:

• The PM Toolkit: 5+ years of experience in Technical Product Management. You are an expert in the "Full-Cycle" of product: Discovery, Validation, Usability, and Launch.
• Customer Empathy: Proven experience in a customer-facing role, with the ability to navigate conversations with technical leader