IND-Associate Analyst

Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience. 

About Lowe’s
Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India

About the Team

The Merchandising Operations team is spread across Onboarding and Maintenance, Operational Services and Vendor Performance and Data Governance. Our Mission is to deliver a modernized Omni merchant and vendor experience with a focus on speed and quality of service, enriched merchandising experience and sustainable operations. Across the team we focus on 100% accuracy while onboarding new suppliers & maintaining their profiles as well as setting up items and maintaining them. Product Experience is key as we maintain Item Health, Content, Data Quality and launch readiness through PLR. Effort is on Merchandising Enablement in the form of MS simplification, vendor funding, speed to market and data governance &enablement.

Job Summary:

executing direction from leadership, delivering results that align with strategic objectives, communicating critical information to other teams, managing vendor relationships, developing processes that align to organizational goals, specific technical skills required for managing a process.

The team main role is to support end to end item, vendor, merchant, and taxonomy operations by ensuring high quality, accurate, and compliant product data across all digital and omni channel platforms. The roles in multiple Merch Ops teams drives item data quality and item health through proactive monitoring of sellable status, inventory, availability, cost/retail, and PO issues, while managing item setup, lifecycle activities, and enterprise clean ups to ensure accurate representation on Lowes.com. Partnering closely with Merchants, Taxonomy, and LPD teams, the Associate Analyst maintains strong data governance standards, improves product structure, and establishes business rules to ensure long term data integrity. The role also supports vendor onboarding and ongoing vendor operations by managing vendor master data, inquiries, ticket resolution, buybacks/RTVs, and performance metrics, while executing merchant facing initiatives such as promotions, brand launches, and strategic events. Through continuous monitoring of data quality metrics and issue trends, the Associate Analyst drives root cause resolution and process improvements to enhance both customer experience.

Roles & Responsibilities: Core Responsibilities:

• Execute processes as per Standard Operating Procedure and Manuals with no errors.
• Achieve assigned Key Performance Indicators
• Effectively communicate with peers, leaders and stakeholders across location
• Highlight process gaps and issues on time
• Contribute towards streamlining and improving business processes
• Participate in process trainings and build process expertise rapidly
• Proactively stay up to date on business context and process knowledge
• Own data accuracy and trend monitoring towards business targets
• Analyse data and information using various tools and build insights to enable decision makin

Years of Experience

0-2 Years - Experience in product data management or retail industry.

Education Qualification & Certifications (optional)

Required Minimum Qualifications:

List the education, certification, and work experience for an incumbent in the job. Enter the Minimum Qualifications and Preferred Qualifications as directed, and delete the areas not used.

List the education, certification, work experience and skills required to minimally qualify an individual for the job.

Bachelor's Degree

Skill Set Required

Primary Skills (must have)

• E-Commerce knowledge
• Retail Merchandising
• Strong Analytical & problem-solving/Troubleshooting skills.
• Excellent communication skills.
• Data Validation/Analysis
• MS Excel

Secondary Skills (desired)

• Item product Life cycle
• Time Management
• AI utilization

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.