Team Manager, Commercial Growth, SMB – Taipei

The Opportunity:   

As a Team Manager of Growth team, your key objective will be to increase the coverage and quality of Agoda’s supply network. You will manage a team that takes care of a large portfolio of emerging and high growth supply partners and assist in partner growth related functions at scale.   

In this role, you’ll get to:

• Manage a team of Account Manager and Account Executives who contact emerging and high growth supply partners to highlight revenue growth opportunities, respond to partner requests and resolve partner issues.   
• Contribute to shaping plan, strategy and direction of Growth and Accelerator Team and ensure alignment and achievement of both regional and country growth target   
• Collaborate with upward stakeholders and stakeholders from various teams across the globe to drive commercial and operational excellence   
• Provide constructive feedback – Coach, mentor, motivate and evaluate the performance of the team on a regular basis   
• Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success   
• Cultivate an environment where team members are empowered and demonstrate a strong sense of ownership and belonging   
• Manage project sprints and ensure appropriate processes, plan and execution are delivered   
• Ensure efficient communication with partners through various communication methods including phone,