About the role
We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
Responsible for handling sales of catering opportunities for all event space in hotel, event lawn, culinary theatre, and all other venues. Responsible for achieving and exceeding catering sales revenue goals, contracts and closes local catering and social business. Ensures that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up selling each business opportunity to maximize revenue. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.What you have
4 year bachelors degree (preferred)
2 years catering sales experience, especially involving wedding activities
Working knowledge and familiarity with local area market
Excellent customer service skills
Strong communication skills, both verbal and written
Proficiency in Microsoft Office suite, Marriott systems, SFAweb, and CI/TY
Ability to collaborate on a team and with members of other hotel departments
Experience interacting with external vendors, competitors, and local community
Negotiation skills and creative selling
An ownership mentality to take accountability of everything that you do
What you’ll do
Identify, qualify, and solicit new catering business to achieve personal and hotel revenue goals
Generate banquet event orders (BEO)
Manage the sales efforts for the hotel and complex related to catering business
Maximize revenue by up-selling packages and creative food and beverage offerings
Identify and implement process improvement and best practices
Ensure successful performance by increasing revenues, controlling expenses, and providing a return on investment for the owner and the business
Work collaboratively with property Sales and Marketing colleagues as well as other hotel departments to ensure sales efforts are coordinated, complementary, and not duplicative
Design, develop, and sell creative catered events
Develop a close working relationship with operations to ensure execution of strategies at the hotel level
Other necessary duties as reasonably assigned by manager
Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Skills & Tags
Aplyr's read
Mainsail Lodging & Development is a hospitality management company prioritizing exceptional guest experiences, attracting professionals passionate about personalized service and innovative hospitality solutions.
What's promising
- •Mainsail emphasizes personalized service, enhancing guest satisfaction and loyalty.
- •The company offers diverse roles, from culinary to management, supporting career growth.
- •Mainsail's focus on innovative hospitality attracts creative and dynamic professionals.
What to watch
- •Hospitality industry volatility can impact job stability at Mainsail.
- •Limited public information about employee benefits and work-life balance.
- •High expectations for personalized service may lead to demanding work environments.
Why Mainsail Lodging & Development
- •Mainsail operates niche hotels and resorts, differentiating from larger chains.
- •The company fosters a culture of innovation in hospitality services.
- •Mainsail's commitment to guest experience drives unique service standards.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Mainsail Lodging & Development
Mainsail Lodging is a hospitality management company that operates hotels and resorts, focusing on providing exceptional guest experiences and personalized service.
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