About the role

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What we offer:

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Group Summary:

The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling.

Job Responsibilities:

En Magna Mirrors España nos encontramos en búsqueda de un perfil de Calidad Cliente con Inglés. La misión principal del puesto es ser responsable de gestionar y liderar las reclamaciones de cliente y sus costes relacionados, tanto en serie como en garantías. Asimismo, trabajará en el equipo de proyectos para asegurar desde calidad el correcto lanzamiento de los nuevos productos y gestión del PPAP.

Sus tareas:

Seguimiento y liderazgo del análisis de las reclamaciones de cliente con un equipo multidisciplinar (asegurar contención, 8D, revisión AMFE, etc...)

Comunicación fluida con cliente vía email, teléfono, y visitas presenciales.

Rellenar y gestionar las actividades de calidad en los cambios de proceso o producto que puedan producirse.

Revisión y validación de facturas de cliente

Trabajo en equipo para dar y recibir feedback continuo de las líneas de producción.

Gestionar y lanzar las derogaciones necesarias con cliente, así como analizar y aprobar las derogaciones internas.

Establecer y asegurar los criterios de calidad de las piezas con el equipo de SQA y Calidad producción/inyección.

A quién buscamos

Formación Reglada: Grado Universitario (Ingeniería Industrial, Ingeniería de organizaciones…)
Experiencia Profesional: Mínimo 2 años de experiencia en el sector Automoción como Calidad Cliente
Idiomas: Inglés Fluido Valorable francés, italiano, alemán fluido
Disponibilidad para viajar: aprox. 1 vez al mes

Además, le ofrecemos los siguientes beneficios:

Catering parcialmente subvencionado por la empresa
Fisioterapeuta in-house parcialmente subvencionado por la empresa
Horario flexible de entrada y salida
Convenio con mutua de salud
Ayuda a los estudios
Idiomas Incompany (Inglés, Francés y otros)
Eventos deportivos y healthy para toda la compañía

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

Notice regarding the use of AI:

As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system.

These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team.

Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.

If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.

Worker Type:

Regular / Permanent

Group:

Magna Mechatronics, Mirrors & Lighting

Aplyr's read

Magna International is a powerhouse in automotive manufacturing, attracting talent across engineering, logistics, and production with its global reach and innovative projects.
Synthesized from recent postings & public sources

What's promising

•Strong global presence with facilities in over 25 countries.
•Diverse product portfolio spanning automotive systems and contract manufacturing.
•Commitment to innovation with significant investment in R&D.

What to watch

•Highly competitive industry with pressure on margins.
•Dependence on automotive market cycles affects stability.
•Complex global operations can pose logistical challenges.

Why Magna International

•One of the few automotive suppliers offering complete vehicle assembly.
•Employee ownership model encourages a vested interest in company success.
•Extensive in-house capabilities from design to manufacturing.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Magna International

Magna International

magna.com

View company

Magna International is a leading global automotive supplier that designs, engineers, and manufactures a diverse range of automotive systems, assemblies, modules, and components, as well as provides contract manufacturing services.