Manufacturing Operations Engineering Manager, Operations Engineering Manager, AWS

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS Infrastructure is seeking a highly analytical, driven, and experienced Operations, Engineering, and Supply Chain Leader to join our diverse team of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers. In this role, you will lead inventory management strategies that optimize customer experience, inventory levels, and operational efficiency.

As a Operations, Engineering, and Supply Chain Leader, you will be at the forefront of maintaining efficient manufacturing capacity and ensuring timely delivery of products to our customers. You'll collaborate with teams across AWS to uphold the highest standards of safety and security while working towards our goal of providing seemingly infinite capacity at the lowest possible cost. This role manages (contract manufacturing) vendor(s) critical to the successful fulfillment of hardware to AWS data centers globally. The role is primarily responsible for Site Performance (output, quality, efficiency, costs), Partner Relationship Management. The primary performance metrics associated with this- role will be ensuring the availability of materials needed for production, optimizing inventory levels, and implementing efficient processes to support the company's operational goals. This role is based in Salt Lake City.

Our environment is fast-paced and requires someone who delivers results and is comfortable working with tight deadlines, changing priorities, and ambiguity.

Key job responsibilities
1. Day-to-day management responsibility for high velocity operations
2. Act as point of escalation for all vendor related issues
3. Manage vendor operational excellence through data driven metrics and continuous improvement activities
4. Drive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structure
5. Drive complex analysis to identify opportunities to improve internal and external processes
6. Work cross-functionally to identify and apply best practices and continuous process improvements
7. Influence internal technical teams to drive multi-system process & system changes
8. Manage Material flow and logistics to enable manufacturing execution.
9. Set project requirements and drive results across internal and external
10. Drive continuous improvement initiatives to lower risks and reduce lead times.
11. Design and maintain scalable, reliable analytical tools, dashboards, and metrics to drive key decisions and resource prioritization
12. Influence partner processes, technologies, and policies to achieve mutual benefits for both organizations in a sustainable manner.
13. Analyze production schedules and demand forecasts, ensuring our customer requirements are met, whilst maximizing site utilization
14. Drive complex business analysis to identify business opportunities to improve internal and external processes
15. Drive material reuse opportunities, improving AWS’ overall circular supply chain

A day in the life
1. Review Production Metrics and Escalations: Begin the day by reviewing key performance indicators (KPIs) from the previous day’s high-velocity assembly operations. Identify any immediate escalations from vendors or internal teams and address them quickly to prevent production delays.
2. Cross-Functional Meeting on Supply Chain Efficiency: Attend a cross-functional meeting with stakeholders from procurement, logistics, and manufacturing to discuss ongoing supply chain initiatives. Review progress on strategic initiatives, focusing on reducing lead times and lowering overall costs.
3. Vendor Operational Excellence Review: Analyze vendor performance metrics, including delivery times, quality control, and adherence to contracts. Identify trends or issues, and use data-driven analysis to recommend performance improvements. Lead a discussion with key vendors to drive continuous improvemen