About the role
We are looking for a Sales Agent Outbound Calling to manage hot enquiries from customers interested in hearing aids. The role involves calling customers, understanding their needs, guiding them to the nearest clinic, and supporting appointment booking and sales conversion.
Key Responsibilities:
- Call customers who have enquired about hearing aids
- Understand their needs and explain the next process
- Guide customers to the nearest clinic
- Encourage clinic visits and consultations
- Follow up with interested customers
- Update customer records in the system
- Support lead conversion and clinic walk-ins
Preferred Education/Experience:
- Experience in outbound calling / telesales / telecalling preferred
- Good communication and customer handling skills
- Ability to guide and convince customers over the phone
- Basic computer knowledge
- Experience in healthcare or clinic-related processes is a plus
Skills & Tags
Aplyr's read
ReSound is a pioneering force in hearing aid technology, attracting talent committed to enhancing auditory experiences through cutting-edge solutions.
What's promising
- •ReSound leads in innovative hearing solutions, offering a dynamic environment for tech-focused professionals.
- •Global presence provides diverse career opportunities and exposure to international markets.
- •Commitment to quality of life improvement attracts mission-driven employees.
What to watch
- •Highly competitive market with rapid technological advancements requires constant innovation.
- •Limited public information about employee satisfaction and company culture.
- •Potential challenges in maintaining a balance between innovation and regulatory compliance.
Why ReSound
- •Focus on innovative technology sets ReSound apart in the hearing aid industry.
- •Strong emphasis on improving life quality differentiates its mission.
- •Diverse roles across technical and operational fields highlight its expansive scope.
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About ReSound
ReSound is a global leader in the design and manufacturing of hearing aids and hearing solutions, focusing on innovative technology to improve the quality of life for individuals with hearing loss.