About the role
Join Ecolab’s Customer Service team in Buenos Aires, and become part of a dynamic team that loves their work and enjoys each other. As a respected Customer Service Agent, use your high energy and social skills to partner with our customers to help them achieve maximum benefit from Ecolab’s products. As a team, we strive to exceed our objectives to help drive greater customer satisfaction.
What’s in it For You:
- Enjoy non-traditional work hours that fit the schedule you need
- Be recognized for meeting goals, and secure opportunities for advancement
- Sharpen your professional business acumen
- Work for a stable, growing, global Fortune 500 company
- Comprehensive benefits package starting day 1 of employment.
What You Will Do:
- Process 60-100 inbound calls per day
- Manage outbound calls, depending upon volume
- Must possess solid problem solving & interpersonal skills
- Handle all calls in a prompt and courteous manner
- Maintain working knowledge of products, accounts, Ecolab representatives, tools and dispensing systems
- Complete a call on screen accurately while speaking with the customer
- Process orders, literature requests, and applies information to our customers
- Develop technical and mechanical proficiency to assist customers and field staff with dispenser system issues
Minimum Qualifications:
- High school qualifications or equivalent
- Proficient with Microsoft Office Suite software (Excel, Word, Access, and Outlook
- Experience using Customer Service software
Preferred Qualifications:
- Bachelor’s degree completed or in process
- Ability to interact professionally with others and work independently in a fast-paced environment
- Strong problem solving and interpersonal skills
- Excellent verbal and written communication skills
- Highly dependable team player
- Ability to prioritize workload and complete responsibilities on time
- Fluent in English
- SAP knowledge
Aplyr's read
Ecolab excels in providing essential water, hygiene, and energy solutions, attracting professionals committed to sustainability and innovation in environmental services.
What's promising
- •Ecolab leads in sustainable water and hygiene solutions, crucial for environmental safety.
- •The company offers diverse roles, from technical to managerial, supporting career growth.
- •Strong global presence ensures stability and opportunities for international work experience.
What to watch
- •Ecolab's work can involve high-pressure environments due to client demands.
- •Limited public information about internal career progression and employee satisfaction.
- •The company faces challenges in balancing rapid growth with maintaining service quality.
Why Ecolab
- •Ecolab integrates advanced technology with environmental services, setting it apart in the industry.
- •Its focus on sustainability directly impacts global ecological health.
- •The company's extensive client base spans multiple industries, offering varied professional experiences.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Ecolab
Ecolab is a global leader in water, hygiene, and energy technologies and services, providing comprehensive solutions to help businesses maintain clean and safe environments.
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