About the role
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
We are currently seeking a Site Specialist II to join our diverse and dynamic team. As a Site Specialist II at ICON, you will independently manage a range of site support activities, acting as a key operational contact for sites and contributing to efficient study start-up and maintenance.
What You Will Be Doing:
Coordinating site-level document collection, review, and maintenance, ensuring accuracy and compliance for assigned sites or studies.
Acting as an operational liaison for site staff on documentation, systems, and process-related questions.
Maintaining up-to-date site status, metrics, and key milestones in clinical trial management tools.
Support both internal and external stakeholders with submission-related coordination activities.
Identify opportunities to improve workflows and contribute to process optimisation initiatives.
Actively share insights and learnings with the broader team to encourage continuous development and alignment.
Your Profile
Fluency in English, plus proficiency in French, German, Italian, or another European language.
Bachelor’s degree in life sciences, healthcare, business, or a related field, or equivalent clinical research experience.
Relevant experience in site support, clinical administration, or similar roles within CRO, pharma, or healthcare.
Good understanding of clinical trial processes, GCP, and site documentation requirements.
Strong organizational and problem-solving skills, with the ability to manage multiple countries/sites and priorities.
Excellent communication and interpersonal skills, with a proactive, service-focused mindset.
Comfort working independently while collaborating effectively with cross-functional teams.
#LI-MK1
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Aplyr's read
ICON plc is a leading global provider of outsourced services in the pharmaceutical industry, attracting professionals in clinical research and data management.
What's promising
- •ICON plc has a strong global presence, enhancing its ability to manage international clinical trials effectively.
- •The company offers diverse career opportunities across various roles in clinical research and data analysis.
- •ICON's focus on innovation in pharmaceutical services supports its competitive edge in the industry.
What to watch
- •The pharmaceutical industry is highly regulated, which may limit flexibility in project execution.
- •ICON's reliance on large pharmaceutical clients could pose risks if partnerships dissolve.
- •The competitive nature of the CRO market may pressure ICON to maintain cost efficiency.
Why ICON plc
- •ICON plc specializes in comprehensive outsourcing solutions, differentiating it from competitors with narrower service scopes.
- •The company's integration of technology in clinical trials offers a unique advantage in data management.
- •ICON's strategic acquisitions have expanded its capabilities and market reach significantly.
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About ICON plc
ICON plc is a global provider of outsourced development and commercialisation services to the pharmaceutical, biotechnology, and medical device industries.
