Senior Manager, Creative Project Management

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As Senior Manager, Creative Project Management at JLL, you'll be at the intersection of design, storytelling, and strategic change—partnering with sales leaders and business stakeholders to bring ideas to life through compelling visual communications. In this role, you'll craft executive presentations, business reviews, sales materials, and reports that don't just inform, but inspire action and drive results. You'll work alongside a talented team of specialists to integrate communications into change management initiatives, ensuring that shifts in business processes, systems, technology, and organizational structures are met with clarity and enthusiasm. At JLL, we are collectively shaping a brighter way—for our clients, ourselves and our fellow employees—and your ability to translate complex strategies into clear, branded messaging will be essential to that mission. This is a role for someone who thrives in a fast-paced environment, values collaboration, and is ready to make a tangible impact on how our organization communicates and evolves.

What your day-to-day will look like:

• Partner with sales leaders and business stakeholders across the organization to understand their objectives and design professional, visually compelling materials that support their goals and communicate key messages with clarity and impact

• Develop and execute integrated change management communication strategies that align with organizational transformations, ensuring messaging resonates with diverse audiences and inspires the behavioral shifts needed to achieve business outcomes

• Build and maintain strong relationships with key stakeholders, facilitating conversations to deeply understand business needs, manage expectations, and gather feedback on ongoing sales and change initiatives

• Serve as a trusted resource and creative advisor to sales teams, keeping them informed about current activities and providing design solutions that enhance their effectiveness in the field

• Collaborate with cross-functional project teams to seamlessly integrate communications and change management activities into initiatives involving business processes, systems, technology, job roles, and organizational structures

• Design executive presentations, business reviews, reports, and sales collateral that uphold JLL's brand standards and convey complex information in an accessible, engaging format

• Align all creative and change management efforts to measurable business goals, ensuring every initiative contributes to the achievement of key results and fosters a culture of innovation and continuous improvement

• Manage multiple projects simultaneously with meticulous attention to detail, balancing competing priorities while meeting deadlines in a dynamic, fast-evolving environment

Required qualifications:

• 5+ years of experience in communications, graphic design, or change management, with a proven track record of delivering high-impact creative materials and strategic communications

• Advanced proficiency in Adobe InDesign and the full Adobe Creative Suite, with the ability to design polished, professional materials that align with brand standards

• Strong project management and organizational skills, with exceptional attention to detail and the ability to juggle multiple initiatives in a fast-paced setting

• Excellent written and verbal communication skills, including editing and proofreading expertise, with the ability to craft messages that convey complex business strategies to diverse, global audiences

• Demonstrated ability to build relationships and collaborate effectively with stakeholders at all levels, fostering trust and facilitating productive conversations

• Creative problem-solving mindset with the flexibility to navigate challenges, develop constructive solutions, and adapt to changing priorities

• Technologically savvy with the ability to quickly learn new software, platforms, and JLL's in-house tools

Preferred qualifications:

• Bachelor's degree in Graphic Design, Communications, or a related field

• Experience supporting sales teams or business development functions, with an understanding of how design and messaging drive revenue and client engagement

• Background in change management methodologies and integrating communications into organizational transformation initiatives

• Proficiency in Microsoft Office Suite, with strong skills in PowerPoint for executive-level presentation design

• Experience working in a global or matrixed organization, with the ability to navigate cultural nuances and tailor communications for international audiences

Location:

On-site –Belen, CRI

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico a HRSCLeaves@jll.com. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL.