About the role

Bentley Edison, part of the prestigious Murgado Automotive Group, is a premier destination for Bentley enthusiasts and luxury vehicle aficionados. We are renowned for delivering world-class service and upholding the highest standards of automotive excellence. Join our elite team and be part of a legacy of automotive excellence.

Position Overview: We are seeking an experienced and dedicated Automotive Service Advisor to join our team. As a Service Advisor, you will be the key liaison between our clients and our service team, ensuring that each customer receives exceptional service and their Ferrari vehicles are maintained to the highest standards.

Key Responsibilities:

Greet customers promptly and courteously, addressing their service needs and concerns.

Conduct thorough vehicle inspections and consultations to determine service requirements and provide accurate estimates.

Prepare and present detailed repair orders and service recommendations to clients, explaining the scope of work and associated costs.

Coordinate with technicians and service staff to ensure timely and efficient completion of all service work.

Manage customer expectations and maintain clear communication throughout the service process.

Handle customer inquiries, complaints, and follow-ups with professionalism and a focus on customer satisfaction.

Maintain up-to-date knowledge of Ferrari vehicles, service techniques, and industry trends.

Ensure all service documentation is completed accurately and in a timely manner.

Strive to achieve service department goals and contribute to overall customer satisfaction.

Qualifications:

High school diploma or GED required; automotive service or business management degree preferred.

Previous experience as an automotive service advisor, preferably in a luxury or high-performance dealership, is highly desirable.

Strong knowledge of automotive systems, repair procedures, and service operations.

Excellent interpersonal and communication skills with a focus on customer service.

Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

Proficiency with service management software and Microsoft Office applications.

Strong organizational skills and attention to detail.

Valid driver’s license and a clean driving record.

Benefits:

Competitive salary and performance-based incentives.

Comprehensive health, dental, and vision insurance.

401(k) plan with company match.

Paid time off and holidays.

Ongoing training and professional development opportunities.

Employee vehicle purchase plans.

Work in a state-of-the-art facility with a dynamic and supportive team.

Access to the latest Ferrari models and cutting-edge technology.

How to Apply: If you are a dedicated automotive professional with a passion for luxury vehicles and exceptional customer service, we encourage you to apply. Please submit your resume and a cover letter detailing your experience and qualifications.

Skills & Tags

go ai

Aplyr's read

Murgado Automotive Group is a prominent dealership network offering diverse roles, attracting professionals in sales, service, and management across multiple automotive brands.
Synthesized from recent postings & public sources

What's promising

•Strong presence in the U.S. automotive market with multiple dealership locations.
•Diverse job opportunities across various brands and roles, from sales to technical positions.
•Focus on customer service excellence, enhancing reputation and customer loyalty.

What to watch

•Highly competitive industry with pressure to maintain sales volumes.
•Potential for high turnover in sales roles due to commission-based pay structures.
•Economic downturns can significantly impact vehicle sales and service demand.

Why Murgado Automotive Group

•Specializes in a wide range of automotive brands, offering varied career paths.
•Emphasis on bilingual roles, reflecting commitment to serve diverse communities.
•Opportunities in both luxury and mainstream automotive segments.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Murgado Automotive Group

Murgado Automotive Group

murgadoautomotivegroup.com

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Murgado Automotive Group is a leading automotive dealership group in the United States, specializing in the sale of new and used vehicles, as well as providing financing and vehicle service.