About the role
Overview
At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.
We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always striving to identify talented individuals to join our exceptional teams.
We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you.
At QIAGEN, every day is an opportunity to make a real-life impact.
Join us, grow with us, and together, let's shape the future of biological discovery.
About the opportunity
Join our European Technical Service team of around 40 experts supporting customers across Europe, the Middle East and Africa. In this office‑based role, you will use your molecular biology knowledge and German language skills to help researchers, scientists and clinicians troubleshoot and succeed with their experiments. If you enjoy combining science with customer interaction in a collaborative, international environment, this role is a great fit for you.
Your tasks include
- Providing prompt, professional and accurate technical support to our German‑speaking and international customers via phone and email.
- Understanding and advising on experimental setups involving QIAGEN products across molecular biology workflows.
- Continuously expanding your knowledge of technologies, products and internal processes.
- Contributing to improvements of service processes and future support solutions.
- Managing and prioritizing incoming requests to meet customer and team needs.
Please make sure to send an English version of your CV!
Your profile
- Practical laboratory experience with core molecular biology techniques (e.g., nucleic acid extraction, PCR, qPCR).
- Fluency in German and English (additional European languages are a plus).
- Customer‑centric mindset with a positive attitude in dynamic and changing environments.
- Strong analytical and troubleshooting skills in molecular biology.
- Enjoy working in a team‑oriented, service‑focused environment.
What we offer
Private medical care
Group Life Insurance
Multisport card
Flexible benefits platform
Language classes
Pension Scheme (PPE) after 12 months
Childcare subsidy
Training and development programs
Happy Monday (snacks provided)
Attractive location (Sky Tower)
Hybrid work (conditional to your role)
Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve. We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.
QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.
Please make sure to send an English version of your CV!
Aplyr's read
QIAGEN excels in molecular diagnostics and sample preparation, attracting professionals in life sciences and diagnostics seeking to innovate in global healthcare solutions.
What's promising
- •QIAGEN's leadership in molecular diagnostics offers a strong platform for career growth.
- •The company provides diverse roles across global locations, enhancing international exposure.
- •QIAGEN's focus on innovation in life sciences supports cutting-edge research and development.
What to watch
- •The competitive biotechnology sector may pressure QIAGEN's market share.
- •Regulatory challenges in multiple countries could impact operational efficiency.
- •Limited public information about work-life balance and company culture.
Why QIAGEN
- •QIAGEN's specialization in sample preparation technologies sets it apart in diagnostics.
- •The company offers a wide range of roles, from clinical research to sales.
- •QIAGEN's global presence provides unique opportunities for international collaboration.
Aplyr’s read is generated by AI from public sources. Was it useful?
About QIAGEN
QIAGEN is a global leader in molecular diagnostics and sample preparation technologies, providing innovative solutions for the life sciences and molecular diagnostics markets.
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